Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $27.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
Equal opportunity employer
Job Description
Ochsner Health is a prominent healthcare organization with a rich history dating back to 1942. Over the decades, it has grown and adapted while steadfastly upholding its core commitment to serve, heal, lead, educate, and innovate. This dedication is reflected in every award earned, record broken, and each patient’s recovery, made possible by the dedicated employees who form the backbone of the organization. As a healthcare provider, Ochsner Health encompasses a broad spectrum of services aimed at improving the health and well-being of the communities it serves. Whether through direct patient care or support roles, every staff member contributes significantly... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 2 years’ experience in appointment scheduling, customer service, or related field
- Proficiency in computer skills including data entry and information retrieval
- Effective verbal and written communication skills
- Ability to work collaboratively with multiple departments
- Good time management skills
- Ability to handle difficult or escalated situations with sound judgment
Job Qualifications
- High school diploma or equivalent
- Preferably a bachelor’s degree
- Strong computer skills including proficiency with Windows applications and specialized software
- Effective verbal and written communication skills
- Strong interpersonal skills
- Good time management abilities
- Experience in appointment scheduling or customer service
- Ability to work collaboratively with various departments
- Ability to exercise sound judgment in escalated situations
Job Duties
- Performs direct outreach to targeted patients and schedules appointments as requested, while partnering with internal departments and leaders to manage access
- Manages and coordinates referrals via online work queues
- Provides excellent customer service and access navigation support to both patients and providers via web tools
- Develops and maintains organized record keeping systems as needed to facilitate the flow and retrieval of information
- Works collaboratively with clinical departments to meet the needs of patients
- Other related duties as required
- Exercises sound judgment in handling difficult or escalated situations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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