Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.81 - $27.65
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Vision Insurance
Dental Insurance
free transportation pass
Discounted dependent passes
Retirement benefits
Paid Time Off
Job Description
Metro is a premier public transportation company dedicated to providing safe, reliable, and efficient transit services to the community. Known for its commitment to accessibility and exceptional customer service, Metro serves a diverse range of passengers including individuals with disabilities. With a comprehensive benefits package and a culture that values integrity, leadership, and continuous improvement, Metro is an excellent place for professionals who want to make a tangible difference in their community. The company supports its employees with ongoing training, safety meetings, and career development opportunities to ensure the highest standards of service and safety are maintained.
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Job Requirements
- High School Graduate or GED
- must be 21 years of age at time of hire
- valid driver’s license with less than 4 points on driving record
- no driver’s license suspensions in last 7 years
- must pass background check
- must pass Department of Transportation physical examination
- must pass drug/alcohol testing
- must pass Customer Service and Safety assessment
Job Qualifications
- High School Graduate or General Education Degree (GED)
- must be 21 years of age at time of hire
- experience driving large vehicles preferred but not required
- customer service experience preferred
- experience working with people with disabilities preferred but not required
- strong communication skills including verbal, writing and non-verbal
- excellent problem-solving and customer service skills
- ability to multi-task
- leadership qualities such as being an energetic, innovative self-starter committed to continuous improvement
- professional integrity and commitment to accountability and diversity
- ability to read a map
- less than 4 points on driving record
- no driver’s license suspensions in last 7 years
- must pass background check, Department of Transportation (DOT) physical examination and drug/alcohol testing
- must pass Customer Service and Safety assessment
Job Duties
- Operate passenger coach on demand as scheduled
- pre and post-inspect coach to detect and report safety or maintenance problems
- observe safe operating practices at all times
- operate wheelchair and scooter lifts as needed
- safely and properly secure mobility aids
- answer passenger questions and requests
- furnish accurate information
- appropriately deal with disorderly or unruly passengers
- document and record essential trip information as needed
- assist passengers with disabilities on and off the vehicle
- manually collect fare media, cash and/or assist with electronic fare application usage
- report mechanical defects, accidents, road hazards, personal or passenger injuries to dispatch, supervisor or maintenance personnel
- operate a two way radio as needed
- attend monthly safety meetings and other on-going trainings as presented
- provide exemplary customer service at all times
- perform other duties as assigned or required
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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