Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $19.00 - $29.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
holiday leave
Vacation leave
sick leave
education discount
Retirement Plan
basic life insurance
career training
merchant discounts
concierge prescription delivery
Job Description
The University of Arkansas for Medical Sciences (UAMS) is a distinguished health sciences university committed to improving patient care, advancing medical research, and providing high-quality education in Arkansas. UAMS uniquely integrates education, research, and clinical services, creating a collaborative healthcare environment focused on meeting the evolving needs of patients and the community. As an equal opportunity institution, UAMS emphasizes diversity, inclusion, and respect for all individuals, fostering a supportive workplace culture. UAMS offers comprehensive benefits for eligible staff, including medical, dental and vision insurance, paid holidays, vacation and sick leave, educational discounts, retirement contributions with up to 10% match, life... Show More
Job Requirements
- High school diploma or GED
- Two years of customer service or healthcare experience
- Basic proficiency with computers preferably MS Office
- Excellent telephone etiquette skills
- General knowledge of office machines including printers and scanners
- Knowledge of basic medical terminology
- Knowledge of healthcare insurance eligibility
- Ability to maintain professional and positive attitude in a high-volume environment
- Commitment to consistent attendance
- Ability to perform pre-employment screenings including criminal background check and drug testing
Job Qualifications
- High school diploma or GED
- Two years of customer service or healthcare experience
- Basic computer proficiency preferably with MS Office
- Excellent telephone etiquette
- General knowledge of office machines including printers and scanners
- Knowledge of basic medical terminology
- Knowledge of healthcare insurance eligibility
- Experience with EPIC Systems preferred
- Experience in registration, billing, or scheduling in healthcare preferred
- Bilingual in Spanish or Marshallese preferred
- Two years of experience in registration or scheduling in healthcare preferred
Job Duties
- Greet visitors and manage patient check-ins and check-outs
- Schedule patient appointments and verify insurance eligibility
- Collect copays, coinsurance, and past-due balances
- Post payments, print receipts, and balance cash drawer
- Prepare documentation for daily deposits
- Assist billing to identify insurance billing and payment issues
- Monitor appointment cancellations and no-shows
- Ensure timely faxing, scanning, and importing of documents
- Review and match patient billing information with diagnoses and supporting documentation
- Respond to patient portal requests for demographic and appointment changes
- Sort and distribute incoming mail
- Maintain professional attitude in a high-volume environment
- Fill in as a Call Center Representative and cross-train in other areas as needed
- Generate reports for accounting
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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