Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $72,000.00
Work Schedule
Flexible
Benefits
Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
term life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
The AC Hotel Sunnyvale/Cupertino is one of Marriott's newest and most exciting brands, designed to cater to the needs of modern travelers with an emphasis on style, efficiency, and comfort. Located in the heart of Silicon Valley, this property offers 183 elegant guestrooms that combine contemporary design with thoughtful amenities. Guests can enjoy spacious outdoor communal seating areas, a rooftop pool, and sundeck, making the hotel a preferred choice for business and leisure travelers alike. The hotel also provides upgraded pedestrian connections and bike parking, underscoring its commitment to convenience and sustainable travel options. Proximity to major Silicon Valley companies... Show More
Job Requirements
- Education level as specified (high school diploma minimum, college preferred)
- Previous supervisory experience
- Proficiency in Windows operating systems
- Capacity to work under pressure and maintain composure
- Strong problem-solving and decision-making abilities
- Effective communication skills
- Ability to understand financial data
- Willingness to work flexible hours including overtime
- Compliance with hotel certification standards
- Ability to relocate if promoted
- Commitment to maintaining professional appearance and behavior standards
Job Qualifications
- At least three years of progressive experience in a Rooms or Food and Beverage department at a hotel
- or a four-year college degree with one to two years of experience in a Rooms or Food and Beverage department at a hotel
- or a two-year college degree with at least two years of experience in a Rooms or Food and Beverage department at a hotel
- Previous supervisory experience
- Proficiency in Windows operating systems
- Ability to evaluate and select alternative courses of action quickly and accurately
- Ability to work well under stress and maintain composure
- Effective problem-solving skills in the workplace
- Ability to assimilate complex information from multiple sources
- Strong listening and communication skills
- Basic financial and arithmetic skills
- Ability to convey information and ideas clearly
Job Duties
- Approach all encounters with guests and employees in an attentive, friendly, courteous and service oriented manner
- Maintain regular attendance in compliance with scheduling requirements
- Maintain high standards of personal appearance and grooming including dress code and nametag compliance
- Comply with hotel standards and safety regulations
- Ensure certification requirements are met including Food Handlers, Alcohol Awareness, CPR, and First Aid
- Supervise and support Engineering and Housekeeping departments in absence of General Manager
- Use training materials to develop operational competencies
- Work with Department Heads to understand hotel operations
- Assist in creating an empowered employee decision-making environment
- Follow up on empowerment successes with appropriate Department Heads
- Assist General Manager with financial reports and meet deadlines
- Participate in Manager on Duty coverage
- Ensure training in service standards in each department
- Assist in recruiting, hiring and training for guest services
- Participate in meetings to manage oversell settings
- Foster a positive team-oriented environment focused on guest satisfaction
- Support compliance with Preventative Maintenance and Deep Cleaning Programs
- Ensure employees maintain courteous and efficient guest interactions
- Be familiar with Standard Operating Procedures in all operations
- Promote open communication and professional relationships
- Ensure fair and equitable employee treatment
- Complete corporate training and certification
- Accept relocation for promotional opportunities
- Greet guests and offer assistance during peak times
- Maintain hotel safe handling procedures
- Attend all scheduled property meetings
Restaurants and hotels use OysterLink to hire.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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