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AC Hotel Santa Clara - Front Desk Agent

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $22.00
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
term life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

AC San Jose-Santa Clara is a distinguished hotel located ideally just five miles from San Jose International Airport and in close proximity to some of the most innovative companies in Silicon Valley. This hotel seamlessly blends Spanish roots and a European soul with the authentic local vibe of Santa Clara Valley, creating a sophisticated oasis for both business and leisure travelers alike. The property holds a prestigious LEED Silver Certification, underscoring its commitment to sustainability and environmental responsibility. Featuring 188 stylish guest rooms and suites spread across seven floors, AC San Jose-Santa Clara offers a range of modern amenities including... Show More

Job Requirements

  • high school diploma or equivalent
  • prior experience in hotel or customer service preferred
  • knowledge of hotel management software and Microsoft Office
  • excellent communication and organizational skills
  • capability to handle multiple tasks simultaneously
  • problem-solving mindset
  • a professional and welcoming demeanor

Job Qualifications

  • high school diploma or equivalent
  • experience in a hotel or related field preferred
  • familiarity with hotel management software
  • proficiency in Microsoft Office suite
  • strong interpersonal and communication skills
  • excellent problem-solving abilities
  • ability to multitask in a fast-paced environment

Job Duties

  • greet guests warmly and facilitate smooth check-ins
  • manage reservations and update guest information accurately
  • address and resolve guest inquiries and complaints promptly
  • coordinate with housekeeping and maintenance for room readiness
  • process check-outs and handle billing and payments efficiently
  • maintain front desk operations and ensure the workspace is organized
  • communicate effectively with team members to support hotel operations

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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