Evolution Hospitality

AC Hotel Santa Clara - Front Desk Agent

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $22.00
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Work Schedule

Standard Hours
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Benefits

Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
term life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

AC San Jose-Santa Clara is an elegant and modern hotel located just five miles from San Jose International Airport, in the heart of Silicon Valley. This property offers a unique blend of Spanish roots and a European soul combined with the authentic local vibe of Santa Clara Valley. It is designed as a sophisticated oasis perfect for both business and leisure travelers alike. The hotel features 188 guest rooms and suites spread across 7 floors. Among its amenities are two meeting rooms, media salons, and 5,000 square feet of outdoor gathering space. Guests can enjoy on-site parking and a stylish... Show More

Job Requirements

  • high school diploma or equivalent
  • experience in a hotel or related field preferred
  • familiarity with hotel management software
  • proficiency in Microsoft Office suite
  • ability to multitask effectively
  • excellent communication skills
  • strong problem-solving skills

Job Qualifications

  • high school diploma or equivalent
  • familiarity with hotel management software
  • proficiency in Microsoft Office suite
  • excellent communication skills
  • strong problem-solving abilities
  • experience in hospitality or customer service preferred

Job Duties

  • greet guests warmly and assist with check-in and check-out processes
  • manage guest requests and resolve issues promptly
  • maintain accurate reservation records and update hotel management software
  • coordinate with other hotel departments to ensure seamless guest experience
  • handle cash transactions and maintain financial records
  • provide information about local attractions and hotel amenities
  • ensure the front desk area is organized and presentable

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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