Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Day Shifts
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k
Discounted parking
Free Employee Meals
Hotel and restaurant discounts
Job Description
AHC Hospitality is a prominent hospitality company representing a diverse portfolio of hotels, restaurants, and resorts. They operate notable properties including the Amway Grand Plaza, JW Marriott Grand Rapids, AC Hotel by Marriott, and Courtyard by Marriott Downtown, providing varied environments suited to different personalities and preferences. Their business ethos focuses on delivering exceptional guest experiences at every interaction, from large meetings to intimate dining settings. The company fosters a culture that values the growth and success of its team members, emphasizing that employee success directly translates to the company’s success. AHC Hospitality offers significant career opportunities with full-time roles,... Show More
Job Requirements
- Must be able to bend, stoop, stand, and walk long distances for the duration of the shift
- Must be able to lift at least 50lbs
- Must be reliable and flexible with schedule
- Willing to work weekends and holidays
- Willingness to work mid-shift periodically on a rotated basis to accommodate late departures
- Must be able to complete 14 vacant dirty rooms within an 8-hour shift including showers, toilets, and beds
- Ability to use different types of chemicals
- Must be able to complete standards according to established procedures
- Must keep cart clear of unapproved items to avoid damage
- Must ensure service standards are met consistently
- Must ensure expectations for personal morale are upheld
- Report to work on time with proper uniform and comply with personal appearance standards
- Participate in department meetings and communicate freely
- Participate in hotel-mandated trainings and meetings
- Incorporate AC service mantras and ideals into job duties
Job Qualifications
- High school diploma or equivalent preferred
- Prior experience in housekeeping or hospitality is an advantage
- Ability to work independently and follow directions
- Excellent communication skills
- Commitment to upholding company standards and guest satisfaction
- Ability to maintain professionalism and personal morale
- Flexibility to work weekends, holidays, and occasionally mid-shift hours
Job Duties
- Clean all areas of the guest room as determined by the detailed training outline
- Clean checkouts at a 30 minute per room pace
- Clean stayovers at a 20 minute per room pace
- Deliver all guest requests within 15 minutes
- Work independently in assigned work area as determined by daily assignment paperwork to complete the predetermined workload which can range up to 19 rooms per shift
- Report maintenance issues in rooms to housekeeping supervisor
- Communicate effectively with supervisors and housemen on needs and progress
- Perform any other tasks as assigned by the supervisor
- Ensure a clean and neat work area at all times including cleanliness of your cart
Job Qualifications
Experience
No experience required
Job Location
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