AC Hotel Oklahoma City Bricktown - Front Desk Agent
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Benefits
Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
AC Hotel Oklahoma City Bricktown is a modern boutique hotel located in the heart of Oklahoma City's vibrant Bricktown entertainment district. It offers guests a unique blend of modern conveniences with subtle sophistication inspired by European soul and Spanish roots. The hotel features spacious rooms equipped with free Wi-Fi, Smart HDTVs with streaming capabilities, mini-fridges, and deluxe bedding, all designed to provide an elevated and comfortable stay for travelers. Beyond the hotel, guests can explore a bustling area filled with museums, shops, restaurants, and attractions such as the Bricktown Canal water taxi and the Young Family Athletic Center. The AC... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in hospitality preferred
- Knowledge of hotel management software
- Proficiency in Microsoft Office
- Excellent customer service skills
- Strong communication abilities
- Ability to multitask effectively
Job Qualifications
- High school diploma or equivalent
- Experience in a hotel or related field preferred
- Familiarity with hotel management software
- Proficient with Microsoft Office suite
- Strong communication and interpersonal skills
- Ability to multitask and work under pressure
- Problem-solving aptitude and attention to detail
Job Duties
- Greet guests warmly and provide exceptional customer service
- Handle guest check-ins and check-outs efficiently
- Manage reservations and update guest information accurately
- Address guest questions and resolve complaints promptly
- Coordinate communication between guests and hotel departments
- Maintain the front desk area organized and operational
- Process financial transactions related to guest stays
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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