You're Viewing 1 Of 95,000+ Jobs On OysterLink
Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $16.50
Work Schedule
Rotating Shifts
Benefits
Free parking
Job Description
AHC Hospitality is a renowned hospitality company that operates a diverse portfolio of hotels, restaurants, and resorts. Known for delivering exceptional guest experiences, AHC Hospitality caters to a wide range of customers, from those attending large-scale meetings to intimate dining guests. The company prides itself on creating memorable moments for its guests and fostering a supportive and growth-oriented environment for its associates. With properties including the Amway Grand Plaza, JW Marriott Grand Rapids, AC Hotel by Marriott, and Courtyard by Marriott Downtown, AHC Hospitality offers varied opportunities that suit different personalities and career aspirations. The establishment emphasizes a culture where... Show More
Job Requirements
- Customer service experience required
- Ability to communicate clearly and effectively
- Skill in multitasking
- Attention to detail
- Capability to resolve guest issues promptly
- Willingness to work varied shifts including 1st and 2nd shifts
- Ability to stand, walk, use hands and fingers regularly
- Ability to occasionally lift and move up to 50 pounds
Job Qualifications
- Customer service experience
- Receptionist or front desk experience preferred
- Excellent communication skills
- Strong commitment to providing exceptional guest experiences
- Attention to detail in managing reservations and guest requests
- Ability to multitask effectively
- Problem-solving skills to address guest concerns
- Teamwork and collaboration abilities
Job Duties
- Report to work on time in a proper, clean uniform including the AC pin
- Maintain grooming standards
- Follow all hotel policies, procedures, and internal rules
- Adhere to cash handling and banking procedures at all times
- Stay updated on daily hotel operations, room rates, packages, promotions, and changes
- Be knowledgeable about guest rooms, locations, amenities, and services
- Use MARSHA, FOSSE, Guestware, MICROS, and Mobile Guest Services for reservations and guest services
- Perform guest registration, room assignments, and accommodate special requests
- Understand and promote Marriott Rewards benefits and ensure guest sign-ups
- Maintain front desk cleanliness and use downtime for cleaning tasks
- Assist guests with problems and questions, ensuring all are resolved per the Guest Response Program
- Know emergency procedures and act accordingly, report unusual occurrences to management
- Ensure proper credit handling, accurate billing, and secure cash procedures
- Represent AC Marriott professionally, focusing on guest attention and embodying core values
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This:
View All