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AC Hotel Dallas Frisco - Front Desk Assistant Manager OEM
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Dental Insurance
Employee assistance program
Health Insurance
Disability insurance
Paid Time Off
AD&D insurance
401(k)
Vision Insurance
Job Description
Aimbridge Hospitality is a leading global hospitality management company dedicated to delivering exceptional guest experiences through a portfolio of diverse hotel brands. As one of the largest third-party hotel management companies in the world, Aimbridge Hospitality focuses on innovation, operational excellence, and customer satisfaction, making it a premier choice for hospitality professionals seeking career growth in a dynamic environment. With a variety of properties across numerous markets, Aimbridge Hospitality creates vibrant spaces where guests feel welcomed, valued, and cared for.
The AC and Residence Inn Dallas Frisco complex is a standout property within Aimbridge's portfolio, offering the unique expe... Show More
The AC and Residence Inn Dallas Frisco complex is a standout property within Aimbridge's portfolio, offering the unique expe... Show More
Job Requirements
- 2-year college degree with 3 or more years of related experience
- 4-year college degree with at least 1 year of related experience
- 3-5 years of progressive hotel or related field experience
- Experience in supervisory roles preferred
- Ability to handle stressful situations with composure
- Compliance with certification requirements such as Food Handlers, Alcohol Awareness, CPR, and First Aid
- Availability to work overtime as this is an overtime eligible manager (OEM) position
Job Qualifications
- Associate degree with 3 or more years of related hospitality experience
- Bachelor’s degree with at least 1 year of related experience
- 3-5 years of progressive hotel or related field experience
- Supervisory experience preferred
- Ability to handle high-pressure situations calmly
- Certification in food handling, alcohol awareness, CPR, or first aid preferred
Job Duties
- Greet guests warmly and provide outstanding customer service
- Lead and motivate the front desk team to maintain high service standards
- Resolve guest concerns efficiently with calm problem-solving skills
- Manage room revenue and support occupancy goals
- Maintain daily operational systems and technology
- Coach and guide staff to ensure smooth front office operations
- Uphold hotel policies and regulatory compliance
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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