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AC Hotel Dallas Frisco - Front Desk Assistant Manager OEM
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
term life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
Aimbridge Hospitality is a leading hotel management company dedicated to delivering exceptional guest experiences across a diverse portfolio of properties. Known for its commitment to quality and innovation, Aimbridge Hospitality manages various hotel brands that prioritize guest satisfaction and team member growth. The company fosters a collaborative environment where hospitality professionals are encouraged to excel and grow their careers within a dynamic industry. Aimbridge places a strong emphasis on creating memorable stays for guests through attentive service and operational excellence. Their approach integrates cutting-edge technology, sustainability initiatives, and a passionate workforce striving for continuous improvement.
The Front Desk Assi... Show More
The Front Desk Assi... Show More
Job Requirements
- 2-year college degree with 3 or more years of related experience or 4-year college degree with at least 1 year of related experience
- 3-5 years of progressive experience in a hotel or related field preferably with supervisory experience
- Ability to handle high-pressure situations maintaining composure and objectivity
- Compliance with certification requirements such as Food Handlers, Alcohol Awareness, CPR, and First Aid
- Effective problem-solving and organizational skills
- Availability to work overtime as required
- Strong leadership and team management abilities
Job Qualifications
- 2-year college degree with 3 or more years of related experience or 4-year college degree with at least 1 year of related experience
- 3-5 years of progressive experience in a hotel or related field preferably with supervisory experience
- Demonstrated ability to handle stressful and high-pressure situations with composure
- Strong interpersonal and communication skills
- Knowledge of hotel management software and front desk systems
- Leadership experience in managing and motivating teams
- Compliance with required certifications such as Food Handlers, Alcohol Awareness, CPR, and First Aid
Job Duties
- Deliver top-notch guest service with a friendly and welcoming attitude
- Motivate, coach, and guide the front desk team to maintain high standards
- Handle guest concerns and resolve issues promptly with calm and effective problem solving
- Manage room revenue and maintain organizational systems accurately
- Ensure compliance with certification requirements and company policies
- Support smooth front office operations and maintain a positive work environment
- Collaborate with other departments to enhance guest satisfaction
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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