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Aimbridge Hospitality

AC Hotel Dallas Frisco - Front Desk Agent

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $17.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
term life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

The AC and Residence Inn Dallas Frisco is a unique and dynamic hotel complex offering two distinctive brands under one roof, providing guests with a total of 300 modern and thoughtfully designed rooms. Located conveniently within walking distance to The Star, a renowned sports and entertainment district, this property appeals to a wide range of visitors including business travelers, sports teams, and leisure guests attracted by the vibrant local eateries and amenities. The complex features a licensed Starbucks store, a sophisticated AC Lounge serving craft cocktails, and versatile meeting spaces, all curated to create memorable and energizing experiences for every... Show More

Job Requirements

  • high school diploma or equivalent
  • relevant experience in hospitality preferred
  • knowledge of hotel management software
  • proficiency in Microsoft Office
  • excellent communication skills
  • ability to multitask and prioritize
  • customer service oriented
  • problem-solving aptitude

Job Qualifications

  • high school diploma or equivalent
  • experience in hotel or related hospitality field preferred
  • familiarity with hotel management software
  • proficiency with Microsoft Office suite
  • excellent communication and interpersonal skills
  • ability to multitask effectively in a fast-paced environment
  • strong problem-solving skills

Job Duties

  • greet and welcome guests warmly
  • manage guest check-ins and check-outs smoothly
  • handle guest inquiries and provide exceptional customer service
  • coordinate effectively with team members to ensure seamless operations
  • manage reservations and maintain accurate guest records
  • resolve guest complaints and unexpected situations rapidly and professionally
  • process financial transactions with accuracy

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Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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