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Aimbridge Hospitality

AC Hotel Dallas Frisco - Front Desk Agent

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $17.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
term life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

The AC and Residence Inn Dallas Frisco is a distinctive hospitality complex featuring two renowned hotel brands under one roof, offering guests an exceptional lodging experience. Situated in a vibrant area close to businesses, sporting events, and popular eateries, the property caters to a diverse clientele including business travelers and sports enthusiasts. With a combined total of 300 modern rooms, the hotels are designed to provide a harmonious and inviting atmosphere enhanced by modern amenities such as a licensed Starbucks, a stylish AC Lounge for craft cocktails, and versatile meeting spaces for both guests and community events. The AC and... Show More

Job Requirements

  • High school diploma or equivalent
  • Experience in a hotel or related field preferred
  • Familiarity with hotel management software and Microsoft Office suite
  • Excellent communication skills
  • Ability to multitask and manage time effectively
  • Strong problem-solving skills
  • Positive attitude and guest-focused mindset

Job Qualifications

  • High school diploma or equivalent
  • Experience in a hotel or related hospitality field preferred
  • Familiarity with hotel management software
  • Proficiency in Microsoft Office suite
  • Strong communication and interpersonal skills
  • Ability to multitask and solve problems under pressure
  • Friendly and professional demeanor

Job Duties

  • Provide warm and efficient guest service from check-in to check-out
  • Communicate clearly and confidently with guests and team members
  • Resolve guest issues promptly and effectively
  • Manage multiple tasks including reservations, financial transactions, and requests
  • Maintain organized front desk operations to ensure smooth workflow
  • Coordinate with other hotel departments to enhance guest satisfaction
  • Uphold brand standards and contribute to a positive team environment

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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