Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Flexible Schedule
Job Description
EMERGE is a dynamic and rapidly growing company focused on delivering exceptional customer service and fostering a collaborative work environment where employees can thrive and grow. As a prominent player in the fast-paced restaurant industry, EMERGE emphasizes building strong teams and creating memorable experiences for its customers, making it a great place for professionals who are passionate about hospitality and leadership. The company is known for its energetic workplace culture where team members are encouraged to have fun while achieving impressive business results. EMERGE supports its employees' career development and offers opportunities to take on significant leadership roles that impact... Show More
Job Requirements
- High school diploma or equivalent
- Minimum of three years of restaurant management experience
- Experience running shifts without supervision
- Preferably multi-unit supervision experience
- Willingness to work minimum 5 days a week including irregular hours, nights, weekends and holidays
- Knowledge of recruiting, interviewing and selection practices
- Knowledge of federal and state labor laws and local health and sanitation laws
- Leadership and supervisory skills
- Effective verbal and written communication skills
- Basic accounting and computer skills
- Ability to follow directions and work independently
- Ability to multi-task and solve problems
- Problem solving and conflict resolution skills
- Abide by company's appearance, uniform and hygiene standards
Job Qualifications
- High school diploma or equivalent
- Advanced studies in business, restaurant management or related fields preferred
- Minimum three years of restaurant management experience
- Multi-unit supervision experience preferred
- Knowledge of recruiting, interviewing and selection practices
- Knowledge of federal and state labor laws and local health and sanitation regulations
- Leadership and supervisory skills
- Effective verbal and written communication skills
- Basic accounting and computer skills
- Problem solving, decision-making and conflict resolution skills
- Ability to follow directions and work autonomously
- Ability to multi-task
Job Duties
- Manages, trains, and coaches General Managers
- Directs and assists with assigning employees to ensure all aspects of service meet operational standards
- Adheres to and monitors management compliance with employee handbook, policies, and practices
- Takes appropriate action to address employee issues and policy violations promptly
- Reviews employee and management work schedules to ensure continuous service
- Monitors cost control procedures for food, labor, paper, and inventory and takes corrective action
- Monitors performance of vendors and takes corrective action when necessary
- Audits employment-related records and payroll records
- Reinforces importance of placing guest needs first to management
- Responds to escalated guest requests and complaints respectfully
- Recruits, interviews, and hires management team members
- Approves compensation levels within company guidelines
- Prepares operational reports for multiple units and develops action plans to resolve financial or sales trends
- Develops and implements marketing plans for the region
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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