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A recognized luxury hotel General Manager for one of the finest deluxe resorts in Arizona
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $59,800.00 - $95,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Retirement Plan
Paid Time Off
performance bonuses
Employee Discounts
Professional development opportunities
Relocation assistance
Job Description
This renowned luxury hotel is one of Arizona's finest deluxe resorts, offering an exceptional experience for guests looking for elegance, comfort, and top-tier hospitality. Positioned in a beautiful setting and known for its commitment to excellence, this property caters to discerning travelers who expect the highest standards in accommodations, dining, and service. The resort is committed to innovation and maintaining its status as a premier destination by continuously enhancing its guest experience and operational performance. It thrives on a culture of professionalism, teamwork, and sustainability, playing an important role in the local community and tourism industry. The hotel is recognized... Show More
Job Requirements
- Proven experience as a General Manager of a 200+ room upscale or luxury hotel
- Demonstrated track record of repositioning or elevating a property to deluxe or luxury standards
- Strong financial and commercial acumen with measurable performance achievements
- Extensive knowledge of hotel operations, revenue management, and asset management principles
- Experience with multi-outlet Food & Beverage operations preferred
- Excellent leadership, communication, and stakeholder management skills
- Strategic thinker with the ability to execute operationally
- Strong presence, high emotional intelligence, and hands-on leadership style
Job Qualifications
- Bachelor’s degree in Hospitality Management, Business Administration, or related field (Master’s preferred)
- Minimum 10-15 years of progressive hotel leadership experience
- Experience within recognized upscale or luxury hotel brands strongly preferred
- Must be a U.S. Citizen or legally authorized to work in the United States
Job Duties
- Develop and execute a comprehensive business plan to position the hotel as a premier deluxe destination in Arizona
- Drive RevPAR, ADR, GOP, and overall financial performance through strategic revenue management and cost controls
- Partner closely with Sales & Marketing to strengthen market share across leisure, corporate, group, and event segments
- Identify and implement innovative revenue streams, partnerships, and market positioning strategies
- Maintain strong relationships with ownership, investors, and key stakeholders
- Oversee all hotel departments including Rooms Division, Food & Beverage, Sales & Marketing, Engineering, Finance, and Human Resources
- Ensure exceptional service standards across all guest touchpoints
- Lead quality assurance initiatives to achieve and maintain top-tier guest satisfaction scores and industry recognition
- Implement best practices in service delivery, efficiency, and brand compliance
- Maintain full compliance with federal, state, and local regulations
- Prepare and manage annual budgets, forecasts, and capital expenditure plans
- Ensure financial accountability and operational efficiency across all departments
- Analyze financial performance regularly and implement corrective action plans as needed
- Optimize labor productivity while maintaining high service standards
- Build, mentor, and inspire a high-performing executive leadership team
- Foster a culture of accountability, service excellence, and continuous improvement
- Champion employee engagement, retention, and talent development initiatives
- Act as a visible and hands-on leader within the hotel and the community
- Serve as the primary ambassador of the hotel within the local community and hospitality industry
- Cultivate relationships with local business leaders, tourism organizations, and key partners
- Ensure the hotel maintains a strong reputation for excellence and personalized guest service
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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