Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $31.75 - $47.50
Work Schedule
Rotating Shifts
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
vision coverage
Life insurance
Disability insurance
Retirement Plan
Paid holidays
Vacation leave
Paid sick leave
Paid parental leave
Flexible spending account
wellness programs
Onsite activity centers
Employee Assistance Programs
flexible schedules
Telecommuting options
Training and career development programs
Transportation program
Orca transit pass
Employee giving program
Job Description
The King County Sheriff's Office (KCSO) is a respected law enforcement agency serving the residents of unincorporated King County as well as twelve incorporated cities, Metro Transit Police, King County Airport Police, and King County Animal Control. With a population of over half a million people relying on its services, KCSO is dedicated to maintaining public safety and enhancing the quality of life within the community it serves. Recognized for its commitment to excellence and community-based policing, the agency values diversity, inclusion, and workforce equity, ensuring a welcoming environment for all employees and citizens alike. Forbes has recognized King County... Show More
Job Requirements
- Must be United States citizen, Lawful Permanent Resident, or DACA eligible
- Must be 18 years old at time of application
- Must possess high school diploma or GED
- Minimum one year of high-level customer service experience
- Must pass Public Safety Testing technical and typing exams with required scores
- Must complete a detailed Personal History Statement with Public Safety Testing
- Ability to control emotional responses under stress
- Strong organizational and multitasking skills
- High level of customer service and people skills
- Ability to speak English clearly and follow instructions
- Strong critical thinking and decision-making abilities
- Must be able to write clearly with proper grammar, spelling, and punctuation
- Must be willing to work any shift including overtime
- Must not meet any Automatic Disqualifying Behavior criteria
- Must complete an online employment application with detailed work history
- Must pass oral board examination and background investigation
Job Qualifications
- High school diploma or GED
- Minimum of one year experience providing high-level customer service
- Ability to pass 911 Dispatcher and Communications Officer technical exam and typing test with 35 wpm and 90% accuracy
- Strong attention to detail and organizational skills
- Ability to remain calm and focused during emergencies
- Excellent communication skills both oral and written
- Ability to follow complex instructions and make sound decisions
- Demonstrated interpersonal skills and ability to work with diverse populations
- Basic computer skills
- United States citizenship, Lawful Permanent Resident status, or DACA eligibility
- At least 18 years old at time of application
Job Duties
- Use telephones and radios to communicate critical information and support callers and deputies
- Receive, prioritize, and route emergency and non-emergency law enforcement calls
- Gather and enter required information into the Computer Aided Dispatch system
- Assign response priorities based on the urgency of situations
- Retrieve information from state and national databases and relay to deputies
- Maintain required logs and event cards accurately
- Manage multiple radio frequencies and communications concurrently
- Communicate effectively with callers who may be upset or distressed
- Maintain composure and professionalism during high-stress situations
- Work any shift including nights, weekends, holidays, and overtime as needed
- After 18 months, may advance to Communications Specialist - Dispatcher with additional training
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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