MIC GLEN, LLC

7B Stand Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Exact $52,000.00
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Work Schedule

Fixed Shifts
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Benefits

Quarterly bonus program
Paid Time Off
Health Insurance
Dental Insurance
Retirement Plan
Employee Discounts
Opportunities for career advancement

Job Description

7 Brew is a pioneering coffee stand concept headquartered in Tallahassee, Florida, renowned for transforming the conventional drive-thru coffee experience into a joyful, quality-focused customer encounter. Established with a clear mission to cultivate kindness and create a magnetic atmosphere through exemplary service and top-notch coffee, 7 Brew stands apart by valuing community spirit and infectious energy alongside the technical craft of coffee making. As a unique part of the burgeoning specialty coffee market, 7 Brew blends speed, quality, and a vibrant cultural vibe to redefine customer engagement in the fast-paced drive-thru environment. This company doesn’t just serve coffee; it delivers... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous management experience in a fast-paced customer service environment preferred
  • Ability to work flexible hours including weekends and holidays
  • Strong leadership and organizational skills
  • Excellent communication and interpersonal skills
  • Ability to handle cash and perform administrative duties
  • Physical ability to perform job-related tasks such as lifting up to 50lbs and standing for long periods
  • Must pass criminal background check
  • Valid driver's license required

Job Qualifications

  • Can create and maintain genuine, uplifting interactions with strangers for up to two minutes
  • Can work carefully and quickly with hot water, coffee, glass bottles, and dairy products
  • Can work outside for prolonged periods regardless of weather conditions
  • Can lift up to 50lbs
  • Can stand comfortably for hours at a time
  • Can climb a ladder and use a stepladder
  • Can stand, sit, bend, kneel, twist, and squat as necessary to stock and clean the stand
  • Can safely walk in between and around cars in the drive thru line
  • Can quickly and cleanly operate any position in the stand during peak hours
  • Can maintain awareness of the shift's operations while working a position
  • Can assertively and graciously confront coworkers to address operational, procedural, or cultural issues
  • Can adapt to problems and implement solutions during stressful situations
  • Effectively manages multiple projects and deadlines
  • Can effectively lead and direct multiple personality types under pressure
  • Has proven leadership abilities in a fast-paced environment with 40 plus team members
  • Familiar with Microsoft Office Suite and Email
  • Must be able to pass a criminal background check
  • Must have and keep a valid driver's license

Job Duties

  • Become proficient in all Brewista and Shift Lead duties and skill sets
  • Maintain excellent wait times, cleanliness, and customer interactions through training, coaching, and encouragement
  • Provide regular feedback to each team member on strengths and areas of growth
  • Create a weekly shift schedule considering crew's needs and availability while maintaining budgeted cost of labor and ensuring quick wait times
  • Track and order necessary inventory, small wares, parts, and equipment while maintaining low cost of goods sold by eliminating waste and accurate counting
  • Ensure appropriate cash handling, deposits, and change for their stand
  • Work self-sufficiently and involve the district coach when the situation requires
  • Ensure crew is knowledgeable and meeting all health and safety requirements
  • Develop new leaders to step into future roles
  • Implement and communicate directives from upper management promptly
  • Delegate tasks thoughtfully to leadership team and Brewistas to facilitate efficiency and development
  • Responsible for hiring, firing, and disciplinary actions related to shift leads and baristas

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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