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Dairy Queen

#65 - MANAGEMENT

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $43,800.00 - $61,800.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
Employee Discounts
Career development opportunities
performance bonuses

Job Description

This opportunity is with a dynamic Quick Service Restaurant (QSR) chain renowned for its commitment to quality, customer satisfaction, and operational excellence. The company operates numerous restaurant locations that serve a diverse customer base and seeks to maintain a high standard for its service, product quality, and cleanliness. The restaurant environment is fast-paced and demands strong leadership to oversee all aspects of daily operations and ensure the business runs efficiently, profitably, and in line with corporate guidelines.

The position available is for a Restaurant Manager, a critical leadership role responsible for the comprehensive management of the restaurant's operations. This ... Show More

Job Requirements

  • High school diploma or equivalent
  • Three to five years of restaurant management experience preferred
  • Proven track record in management of COGS and labor
  • Excellent customer service and employee relations skills
  • Ability to perform under pressure in a high volume restaurant
  • Must be able to move and respond quickly for long periods
  • Must be able to work in different temperature ranges
  • Ability to stand for long periods
  • Must be able to lift up to 50 pounds
  • Exhibit good manners, proper personal hygiene, positive attitude and promptness

Job Qualifications

  • Three to five years of restaurant management experience
  • QSR experience strongly preferred
  • High school diploma or equivalent
  • Proven track record in management of COGS and labor
  • Excellent customer service skills
  • Strong employee relations skills
  • Ability to perform under pressure in a high volume environment
  • Detail oriented with capability to oversee multiple business areas simultaneously

Job Duties

  • Oversees and manages all areas of restaurant and makes final decisions on matters of importance
  • Ensures that all PRIDE systems and routines are incorporated into the day-to-day operations of the restaurant
  • Responsible for the development and achievement of the restaurant’s game plan by working with their DM and or GM
  • Ensures guest service in all areas meets company standards
  • Responds to customer complaints, taking prompt and appropriate action to resolve problems and to ensure customer satisfaction is maintained
  • Works with local chamber and schools to increase restaurant sales
  • Staffs, trains and develops assistant managers and hourly employees through orientations, ongoing feedback, the establishment of performance expectations and by conducting performance reviews
  • Responsible for effective management schedules and ensures that restaurant is properly staffed for all day parts and sales volumes
  • Manages restaurant P & L to optimize manageable profit, controls COGS, Labor, and Controllables (semi-fixed expenses)
  • Performs other duties and responsibilities as requested by DM
  • Manages the entire operation of the restaurant through the development and growth of staff, sales and profitability to meet goals established in location’s game plan
  • Ensures the restaurant is in accordance with established company standards, policies and procedures
  • Assists in the success of the restaurant by ensuring guest satisfaction through adhering to company standards for quality, value, service and cleanliness
  • Maintains a positive working relationship with all restaurant team members to foster and promote a cooperative and pleasant working climate which will be conducive to maximize employee morale, productivity and efficiency

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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