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Dairy Queen

#63 - MANAGEMENT

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $47,900.00 - $71,600.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k) Plan
performance bonuses
Career development opportunities

Job Description

This job opportunity is with a well-established quick-service restaurant (QSR) chain known for its commitment to quality, value, and customer satisfaction. The company is dedicated to operating restaurants that meet the highest standards set by the franchisor and owner, ensuring a consistent and positive dining experience for all guests. With a focus on operational excellence and community engagement, the restaurant has earned a reputation for providing excellent service and maintaining a clean, welcoming environment for customers and employees alike.

The role being offered is that of a Restaurant Manager, a pivotal leadership position responsible for overseeing the entire ope... Show More

Job Requirements

  • High School diploma or equivalent required
  • Three to five years of restaurant management experience preferred
  • Proven track record in management of COGS and labor
  • Excellent customer service skills and employee relations skills
  • Detail oriented with capability to oversee multiple areas simultaneously
  • Ability to perform under pressure in a high volume environment
  • Ability to work in and out of different temperature ranges
  • Ability to stand for long periods of time
  • Ability to lift up to 50 pounds
  • Must exhibit good manners, proper personal hygiene, positive attitude and promptness

Job Qualifications

  • High School diploma or equivalent
  • Three to five years of restaurant management experience preferred
  • QSR experience strongly preferred
  • Proven track record in management of COGS and labor
  • Excellent customer service and employee relations skills
  • Detail oriented with the capability to oversee all aspects of the business and multiple areas simultaneously in a fast-paced environment
  • Ability to perform under pressure in a high volume restaurant
  • Positive attitude and strong interpersonal skills

Job Duties

  • Oversees and manages all areas of restaurant and makes final decisions on matters of importance
  • Ensures that all PRIDE systems and routines are incorporated into the day-to-day operations of the restaurant
  • Responsible for the development and achievement of the restaurant’s game plan by working with their DM and or GM
  • Ensures guest service in all areas meets company standards
  • Responds to customer complaints, taking prompt and appropriate action to resolve problems and to ensure customer satisfaction is maintained
  • Works with local chamber and schools to increase restaurant sales
  • Staffs, trains and develops assistant managers and hourly employees through orientations, ongoing feedback, the establishment of performance expectations and by conducting performance reviews
  • Responsible for effective management schedules and ensures that restaurant is properly staffed for all day parts and sales volumes
  • Manages restaurant P & L to optimize manageable profit, controls COGS, Labor, and Controllables (semi-fixed expenses)
  • Performs other duties and responsibilities as requested by DM

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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