Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $47,900.00 - $71,600.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
performance bonuses
Career development opportunities
Job Description
This job opportunity is with a reputable restaurant brand that operates in the Quick Service Restaurant (QSR) industry. The restaurant is committed to providing high-quality food, excellent customer service, and a welcoming environment for its patrons. Known for its dedication to operational excellence and a strong brand presence, the establishment maintains high standards for both its products and customer experience. The restaurant emphasizes adherence to well-defined operational guidelines established by both the owner and franchisor to ensure consistency and quality across all locations.
The role offered is a comprehensive Restaurant Manager position responsible for overseeing the entire restaurant operation. ... Show More
The role offered is a comprehensive Restaurant Manager position responsible for overseeing the entire restaurant operation. ... Show More
Job Requirements
- High school diploma or equivalent required
- Three to five years of restaurant management experience preferred
- QSR experience strongly preferred
- Proven track record in management of COGS and labor
- Excellent customer service and employee relations skills required
- Ability to oversee all aspects of a fast-paced business and multiple areas simultaneously
- Ability to perform under pressure and maintain efficiency
- Ability to work in varied temperature conditions
- Ability to stand for long periods
- Ability to lift up to 50 pounds
- Good manners, proper personal hygiene, positive attitude and punctuality required
Job Qualifications
- Three to five years of restaurant management experience preferred
- QSR experience strongly preferred
- Proven track record in management of COGS and labor
- Must have excellent customer service and employee relations skills
- Must be detail oriented with the capability to oversee all aspects of the business and multiple areas simultaneously in a fast-paced environment
- Must be able to perform under pressure in a high volume restaurant, including moving and responding quickly for long periods of time
- Must be able to work in and out of different temperature ranges
- Must be able to stand for long periods of time
- Must be able to lift up to 50 pounds
- Must have excellent customer service skills and exhibit good manners, proper personal hygiene, positive attitude and promptness
Job Duties
- Oversees and manages all areas of restaurant and makes final decisions on matters of importance
- Ensures that all PRIDE systems and routines are incorporated into the day-to-day operations of the restaurant
- Responsible for the development and achievement of the restaurant’s game plan by working with their DM and or GM
- Ensures guest service in all areas meets company standards
- Responds to customer complaints, taking prompt and appropriate action to resolve problems and to ensure customer satisfaction is maintained
- Works with local chamber and schools to increase restaurant sales
- Staffs, trains and develops assistant managers and hourly employees through orientations, ongoing feedback, the establishment of performance expectations and by conducting performance reviews
- Responsible for effective management schedules and ensures that restaurant is properly staffed for all day parts and sales volumes
- Manages restaurant P & L to optimize manageable profit, controls COGS, Labor, and Controllables (semi-fixed expenses)
- Performs other duties and responsibilities as requested by DM
- Manages the entire operation of the restaurant through the development and growth of staff, sales and profitability to meet goals established in location’s game plan
- Ensures the restaurant is in accordance with established company standards, policies and procedures
- Assists in the success of the restaurant by ensuring guest satisfaction through adhering to company standards for quality, value, service and cleanliness
- Maintains a positive working relationship with all restaurant team members to foster and promote a cooperative and pleasant working climate which will be conducive to maximize employee morale, productivity and efficiency
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
OysterLink helps hospitality teams hire in one place.
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