Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
performance bonuses
Career Development
Job Description
This opportunity is with a well-established Quick Service Restaurant (QSR) chain recognized for delivering exceptional dining experiences through remarkable food quality, customer service, and operational excellence. The company prides itself on maintaining high standards while fostering a positive and productive work environment that supports employee growth and community involvement. As a franchise or corporate-operated establishment, the restaurant operates under strict guidelines established both by ownership and franchisors to ensure consistent delivery of brand values and business success across all locations.
The role being offered is that of a Restaurant General Manager, a pivotal leadership position responsible for overseeing the entire... Show More
The role being offered is that of a Restaurant General Manager, a pivotal leadership position responsible for overseeing the entire... Show More
Job Requirements
- High school diploma or equivalent required
- Three to five years of restaurant management experience preferred
- Proven track record in management of COGS and labor
- Excellent customer service and employee relations skills
- Detail oriented with the capability to oversee all aspects of the business and multiple areas simultaneously in a fast-paced environment
- Ability to perform under pressure in a high volume restaurant
- Ability to work in and out of different temperature ranges
- Ability to stand for long periods of time
- Ability to lift up to 50 pounds
- Excellent customer service skills
- Exhibits good manners, proper personal hygiene, positive attitude and promptness
Job Qualifications
- Three to five years of restaurant management experience preferred
- QSR experience strongly preferred
- High school diploma or equivalent required
- Proven track record in management of COGS and labor
- Excellent customer service and employee relations skills
- Detail oriented with the capability to oversee all aspects of the business and multiple areas simultaneously in a fast-paced environment
- Ability to perform under pressure in a high volume restaurant
- Ability to work in and out of different temperature ranges
- Ability to stand for long periods of time
- Ability to lift up to 50 pounds
- Exhibits good manners, proper personal hygiene, positive attitude and promptness
Job Duties
- Oversees and manages all areas of restaurant and makes final decisions on matters of importance
- Ensures that all PRIDE systems and routines are incorporated into the day-to-day operations of the restaurant
- Responsible for the development and achievement of the restaurant's game plan by working with their DM and or GM
- Ensures guest service in all areas meets company standards
- Responds to customer complaints, taking prompt and appropriate action to resolve problems and to ensure customer satisfaction is maintained
- Works with local chamber and schools to increase restaurant sales
- Staffs, trains and develops assistant managers and hourly employees through orientations, ongoing feedback, the establishment of performance expectations and by conducting performance reviews
- Responsible for effective management schedules and ensures that restaurant is properly staffed for all day parts and sales volumes
- Manages restaurant P & L to optimize manageable profit, controls COGS, Labor, and Controllables (semi-fixed expenses)
- Performs other duties and responsibilities as requested by DM
- Manages the entire operation of the restaurant through the development and growth of staff, sales and profitability to meet goals established in location's game plan
- Ensures the restaurant is in accordance with established company standards, policies and procedures
- Assists in the success of the restaurant by ensuring guest satisfaction through adhering to company standards for quality, value, service and cleanliness
- Maintains a positive working relationship with all restaurant team members to foster and promote a cooperative and pleasant working climate which will be conducive to maximize employee morale, productivity and efficiency
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: