Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Job Description
Flexjet is a renowned global leader in the private aviation and luxury travel industry, known for delivering exceptional and personalized travel experiences to its elite clientele. The company specializes in offering tailored private jet services, combining state-of-the-art aircraft with unparalleled customer service to redefine luxury air travel. With a commitment to excellence and attention to detail, Flexjet ensures that every journey is seamless, comfortable, and reflective of the unique preferences of its high-profile Owners. The company operates with a global footprint, providing extensive network connectivity and premium amenities designed to meet the discerning needs of luxury travelers worldwide.
The Own... Show More
The Own... Show More
Job Requirements
- Associate's degree or equivalent experience in hospitality aviation or high-end client services required
- 1-3 years of experience in private aviation luxury hospitality or concierge-level client service
- Proficient in Microsoft Office Suite including Word Excel Outlook
- Availability to work non-traditional hours including evenings weekends and holidays as needed
- Strong interpersonal verbal and written communication skills
- Exceptional attention to detail
- Ability to multitask in a fast-paced environment
- High emotional intelligence and problem-solving skills
Job Qualifications
- Associate's degree or equivalent experience in hospitality aviation or high-end client services
- 1-3 years of experience in private aviation luxury hospitality or concierge-level client service with a strong focus on team management and operational excellence
- Proficient in Microsoft Office Suite Word Excel Outlook with working knowledge of high-end CRM systems and client experience platforms
- Exceptional attention to detail ensuring flawless execution of Owner requests
- Strong interpersonal verbal and written communication skills with a refined luxury-level approach and a polished professional demeanor
- Calm poised and solution-oriented mindset when handling high-stakes client requests
- Strong organizational skills with the ability to multitask in a fast-paced detail-oriented environment
- High emotional intelligence problem-solving mindset and a passion for personalized service
Job Duties
- Act as the dedicated liaison for Flexjet Owners providing concierge-level service and support throughout the entire flight experience
- Manage all aspects of Owner trip logistics including flight scheduling special requests catering ground transportation and last-minute changes
- Build and maintain long-term relationships with Owners understanding and anticipating their personal preferences and travel behaviors
- Collaborate cross-functionally with internal departments operations flight control catering maintenance etc. to ensure a flawless execution of each trip
- Serve as a brand steward delivering service that reflects the elegance and exclusivity of the Flexjet experience
- Anticipate potential travel disruptions and proactively provide luxury-level solutions to ensure a flawless experience
- Uphold the highest standards of discretion and professionalism ensuring a secure and private experience for our high-profile clientele
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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