Resort Lifestyle Communities logo

3rd Shift Concierge

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $17.50 - $18.50
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Work Schedule

Night Shifts
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Benefits

competitive compensation and benefits
Access your pay anytime
Paid Time Off
401(k) with employer match

Job Description

Resort Lifestyle Communities (RLC) is a fast-growing, family-owned company that manages over 60 senior living communities nationwide. Dedicated to serving seniors with compassion and respect, RLC fosters a supportive and resort-style environment that prioritizes well-being and quality of life. The company is guided by core values such as Respect, Honesty, Kindness & Compassion, and Service Excellence. These principles shape a close-knit, servant-hearted community focused on four essential goals: happy employees, happy residents, full occupancy, and on-budget operations. This environment offers a meaningful and purpose-driven career path where employees can positively impact the lives of seniors every day.

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Job Requirements

  • At least 21 years old with a valid driver’s license and clean driving record
  • Able to valet park vehicles safely
  • Strong problem-solving, organizational, and multitasking skills in a fast-paced environment
  • Adaptable and flexible to shifting priorities
  • Willing to assist in various areas
  • Team-oriented with a proactive approach and attention to detail
  • Reliable in completing tasks accurately and on time

Job Qualifications

  • High school diploma or equivalent (GED)
  • Previous customer service experience
  • Professional appearance
  • Excellent communication and interpersonal skills
  • Ability to communicate effectively in English with residents, guests, and staff
  • Knowledge of the local community preferred
  • Intermediate proficiency in Microsoft Office (Outlook, Word, Excel)
  • Ability to work Thursday-Monday 11:00pm to 7:30am while staying present and alert for the entire shift
  • Must meet local alcohol service requirements and obtain food handler permits within two weeks of hire

Job Duties

  • Maintain exceptional cleanliness throughout the community including vacuuming, sweeping, mopping, operating the floor scrubber, maintaining the indoor pond, refreshing restrooms and bistro, sanitizing high-touch surfaces, rolling silverware, emptying waste baskets, dusting, replenishing ice, cleaning coffee and ice cream machines, caring for the salad bar, and ensuring all shared spaces and furnishings are tidy and stocked
  • Respond calmly and quickly to emergencies, monitor resident call systems, and coordinate with emergency responders as needed
  • Support community safety by monitoring building systems including fire alarms, following emergency protocols, and guiding residents during fires or severe weather events
  • Assist with administrative support by taking room-service requests, selling meal tickets, distributing menus, completing porch drops, scheduling transportation, and maintaining organized records
  • Support community operations by walking the community, proactively noticing and reporting concerns, assisting with event setup, and providing responsible alcohol service during gatherings
  • Create memorable first impressions by greeting residents, families, and guests, answering calls with professionalism, anticipating needs before they arise, and offering courteous valet services
  • Welcome new residents by introducing yourself whenever you see them

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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