Resort Lifestyle Communities logo

3rd Shift Concierge

Job Overview

briefcase

Employment Type

Full-time
clock

Compensation

Type:
Hourly
Rate:
Range $17.50 - $18.50
clock

Work Schedule

Night Shifts
diamond

Benefits

competitive compensation
Access your pay anytime
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Paid Time Off
401(k) with employer match

Job Description

Resort Lifestyle Communities (RLC) is a reputable company dedicated to serving seniors by providing a supportive, safe, and engaging community environment. With over 60 communities nationwide, RLC is a fast-growing, family-owned company committed to excellence and the wellbeing of its residents and team members. Emphasizing a close-knit and servant-hearted culture, RLC operates with core values centered on respect, honesty, kindness, compassion, and service excellence. These values guide every interaction and initiative within their communities, ensuring that both residents and employees experience a welcoming and respectful atmosphere. The company’s vision is focused on maintaining happy employees and residents, achieving full occupancy,... Show More

Job Requirements

  • At least 21 years old with valid driver’s license and clean driving record
  • Able to valet park vehicles safely
  • Able to work Thursday to Monday 11:00 pm to 7:30 am staying present and alert entire shift
  • High school diploma or equivalent (GED)
  • Strong problem-solving, organizational, and multitasking skills
  • Previous customer service experience
  • Professional appearance
  • Excellent communication and interpersonal skills
  • Adaptable and flexible to shifting priorities
  • Team-oriented with proactive approach and attention to detail
  • Knowledge of the local community preferred
  • Intermediate Microsoft Office skills
  • Ability to communicate effectively in English
  • Must meet local alcohol service requirements and obtain food handler permits within two weeks of hire

Job Qualifications

  • High school diploma or equivalent (GED)
  • Previous customer service experience
  • Professional appearance
  • Excellent communication and interpersonal skills
  • Strong problem-solving, organizational, and multitasking skills
  • Adaptable and flexible to shifting priorities
  • Team-oriented with proactive approach and attention to detail
  • Knowledge of the local community preferred
  • Intermediate Microsoft Office proficiency including Outlook, Word, and Excel
  • Ability to communicate effectively in English
  • Must meet local alcohol service requirements and obtain food handler permits within two weeks of hire

Job Duties

  • Maintain exceptional cleanliness throughout the community including vacuuming, sweeping, mopping, operating the floor scrubber, maintaining the indoor pond, refreshing restrooms and bistro, sanitizing high-touch surfaces, rolling silverware, emptying waste baskets, dusting, replenishing ice, cleaning coffee and ice cream machines, caring for the salad bar, and ensuring shared spaces and furnishings are tidy and stocked
  • Respond calmly and quickly to emergencies, monitor resident call systems, and coordinate with emergency responders
  • Support community safety by monitoring building systems including fire alarms, following emergency protocols, and guiding residents during fires or severe weather
  • Assist with administrative support by taking room-service requests, selling meal tickets, distributing menus, porch drops, scheduling transportation, and maintaining organized records
  • Support community operations by walking the community, noticing and reporting concerns, assisting with event setup, and providing responsible alcohol service during gatherings
  • Create memorable first impressions by greeting residents, families, and guests, answering calls professionally, anticipating needs, and offering courteous valet services
  • Welcome new residents by introducing yourself whenever you see them

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

You may be also interested in: