Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $24.00 - $36.00
Work Schedule
Weekend Shifts
Benefits
Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
flexible spending accounts
Adoption assistance
Paid parental leave
retirement plans
educational assistance
Job Description
Advocate Aurora Health is a prominent healthcare system known for its comprehensive services and commitment to improving the communities it serves. Among its many specialized departments, the Mental Health Emergency Center stands out as a critical facility dedicated to providing urgent mental health care with safety and compassion. Advocate Aurora Health combines clinical excellence with a supportive work environment, focusing on delivering patient-centered care while maintaining the highest standards of security and safety throughout its facilities.
This particular role is within the Security Department at the Mental Health Emergency Center, where the professional will contribute heavily to maintaining a saf... Show More
This particular role is within the Security Department at the Mental Health Emergency Center, where the professional will contribute heavily to maintaining a saf... Show More
Job Requirements
- High school graduate or GED
- Five years of experience in security related public safety or customer service
- Security Officer Healthcare Certification to be obtained within two years
- NIMS certification
- Valid driver's license
- Firearm Owners Identification Card or Concealed Carry Weapon license as applicable
- Must meet state licensing requirements including Firearm Control Card within 90 days
- Stop the Bleed Certification within one year
- Certified in Conducted Energy Weapon use within 90 days
- Pass background check and drug screen
- Ability to sit stand walk and lift up to 35 lbs
- Good vision or correctable to 20/20
- Able to handle exposure to hazards and emotionally charged situations
- Must be physically fit to walk facility and restrain patients
- Illinois team members must complete 20-hour Basic Security Officer course
Job Qualifications
- High school graduate or GED
- Typically requires 5 years of experience in security public safety or customer service including responding to emergent situations
- Security Officer Healthcare Certification (CHSO) required within two years
- NIMS compliance certification
- Licensed or able to obtain firearms-related licenses as required by state
- Certified in Conducted Energy Weapon use within 90 days of hire
- Knowledge of verbal de-escalation techniques and emergency response practices
- Ability to communicate effectively verbally and in writing
- Proficiency with computer use for documentation
- Strong emotional intelligence and compassionate responses
- Demonstrated ability to assess dangerous situations and take appropriate action
Job Duties
- Provides security services with a customer-service approach focusing on professionalism fairness and compassion
- Inspires confidence in patients visitors and team members by presenting a professional approachable and service-oriented appearance and demeanor
- Provides front line shift leadership for Public Safety Officer 1 and 2 routine and emergency responsibilities
- Prevents responds to and investigates workplace violence and emergency situations
- Serves as a primary resource for de-escalation utilizing use of force when necessary including conducted electrical weapon and handcuffing
- Provides a secure and safe work environment by monitoring officer compliance with policies procedures and processes and schedules staff
- Investigates incidents on Advocate property and completes timely and accurate reports while liaising with law enforcement and other departments
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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