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Northwood Ravin

2nd Shift Concierge - The Village at Commonwealth

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $14.75 - $19.25
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Work Schedule

Day Shifts
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Benefits

competitive compensation
housing discounts
Extensive training programs
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
sick leave
Holidays
Parental leave
401(k) retirement plan with company match
Volunteer time off
Employee Referral Bonuses
Recognition and rewards for tenure

Job Description

Northwood Ravin is a premier developer and manager of luxury apartment communities prominently recognized across the Southeast for its commitment to excellence in residential living. With a strong reputation built on creativity, integrity, and an all-in culture, Northwood Ravin strives to deliver best-in-class experiences in every community it manages. The company's culture emphasizes professional and personal growth, innovation, and inclusivity, fostering collaborative relationships internally and providing unparalleled service to residents. Their dedication to maintaining high standards has positioned them as a leader in the market, known for developing and sustaining luxurious living environments that residents are proud to call home.Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in customer service or hospitality preferred
  • Excellent communication and interpersonal skills
  • Ability to handle multiple tasks simultaneously
  • Strong problem-solving skills
  • Professional appearance and demeanor
  • Ability to work flexible hours including weekends and holidays

Job Qualifications

  • Customer service skills and a professional, customer-focused attitude
  • A polished, professional appearance with the ability to represent the brand with pride
  • A willingness to thrive in a fast-paced, ever-changing environment with a focus on growth

Job Duties

  • Greet residents, prospects and visitors with a smile, positive attitude and professional demeanor
  • Successfully meet the needs of prospective and current residents in person, over the phone or via email with any task or request made, including but not limited to leasing information, community information, neighborhood information and service requests
  • Maintain extremely high professionalism including appearance, demeanor, customer service and work environment
  • Create an environment where residents receive value that results in high retention and rent growth
  • Keep lobby clean and presentable during entire shift including workspace free of clutter
  • Maintain coffee stations with proper supplies and clean regularly

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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