Resort Lifestyle Communities logo

2nd Shift Concierge

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $17.50 - $19.00
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Work Schedule

Fixed Shifts
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Benefits

competitive compensation
Access your pay anytime
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
Health savings account
Flexible spending account
Limited spending account
accident insurance
Hospital Indemnity insurance
legal protection
Identity Theft Protection
Paid Time Off
401(k) with employer match

Job Description

Resort Lifestyle Communities (RLC) is a renowned family-owned company specializing in senior living communities across the United States. With over 60 communities nationwide, RLC is dedicated to providing a supportive and resort-style environment that promotes the well-being and happiness of its residents. The company upholds strong Core Values of Respect, Honesty, Kindness & Compassion, and Service Excellence, creating a culture where employees feel valued and residents receive exceptional care. RLC is committed to fostering a close-knit, servant-hearted community where teamwork, purpose, and mutual respect drive daily operations.\n\nThe 2nd Shift Concierge role at Resort Lifestyle Communities is a vital and dynamic... Show More

Job Requirements

  • At least 21 years old with a valid driver’s license and clean driving record
  • able to valet park vehicles safely
  • able to work Thursday-Monday 3:00 pm to 11:30 pm
  • high school diploma or equivalent (GED)
  • strong problem-solving, organizational, and multitasking skills in a fast-paced environment
  • previous customer service experience
  • professional appearance
  • excellent communication and interpersonal skills
  • adaptable and flexible to shifting priorities
  • willing to assist in various areas
  • team-oriented with a proactive approach and attention to detail
  • reliable in completing tasks accurately and on time
  • knowledge of the local community preferred
  • intermediate proficiency in Microsoft Office (Outlook, Word, Excel)
  • ability to communicate effectively in English with residents, guests, and staff
  • must meet local alcohol service requirements
  • must obtain food handler permits within two weeks of hire

Job Qualifications

  • High school diploma or equivalent (GED)
  • previous customer service experience
  • excellent communication and interpersonal skills
  • professional appearance
  • strong problem-solving, organizational, and multitasking skills
  • adaptable and flexible to shifting priorities
  • team-oriented with a proactive approach and attention to detail
  • knowledge of the local community preferred
  • intermediate proficiency in Microsoft Office (Outlook, Word, Excel)
  • ability to communicate effectively in English with residents, guests, and staff
  • must meet local alcohol service requirements and obtain food handler permits within two weeks of hire

Job Duties

  • Create a positive first impression by performing valet parking services for residents and visitors
  • deliver outstanding customer service by greeting residents, families, and visitors, answering calls, and anticipating the needs of residents, guests, and vendors
  • respond promptly to emergencies, monitor resident call systems, and contact emergency services when necessary
  • oversee building safety systems including fire alarms, follow emergency procedures and assist residents during fires or severe weather
  • handle administrative tasks such as scheduling transportation, maintaining accurate records, coordinating guest suite reservations, and ensuring suites meet RLC standards
  • support community operations by assisting with room service requests, dining room coverage during peak times, event setup, and responsible alcohol service
  • maintain cleanliness in common areas and ensure building security by locking and unlocking exterior doors at designated times
  • welcome new residents and guide them through the orientation process for a smooth transition into the community
  • manage office supplies, resident documents, and menus
  • perform clerical duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

OysterLink helps hospitality teams hire in one place.

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