Resort Lifestyle Communities logo

2nd Shift Concierge

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $17.00 - $18.00
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Work Schedule

Fixed Shifts
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Benefits

competitive compensation
Access your pay anytime
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
Paid Time Off
401(k) with employer match

Job Description

Resort Lifestyle Communities (RLC) is a fast-growing, family-owned company that operates over 60 senior living communities nationwide. With a deep commitment to serving seniors, RLC embodies a servant-hearted culture guided by core values of respect, honesty, kindness, compassion, and service excellence. The company prioritizes the happiness of employees and residents alike, aiming for full occupancy and on-budget operations in their resort-style communities. Employees enjoy a supportive leadership structure within beautiful, thoughtfully designed environments that foster a strong sense of community and purpose. Working at RLC means being part of a close-knit team that values making a positive difference in residents'... Show More

Job Requirements

  • At least 21 years old
  • valid driver’s license and clean driving record
  • able to valet park vehicles safely
  • able to work Thursday-Monday 3:00pm to 11:30pm
  • high school diploma or equivalent (GED)
  • strong problem-solving, organizational, and multitasking skills in a fast-paced environment
  • previous customer service experience
  • professional appearance
  • excellent communication and interpersonal skills
  • adaptable and flexible to shifting priorities
  • willing to assist in various areas
  • team-oriented with a proactive approach and attention to detail
  • knowledge of the local community preferred
  • intermediate proficiency in Microsoft Office (Outlook, Word, Excel)
  • ability to communicate effectively in English with residents, guests, and staff
  • must meet local alcohol service requirements and obtain food handler permits within two weeks of hire

Job Qualifications

  • High school diploma or equivalent
  • previous customer service experience
  • professional appearance
  • excellent communication and interpersonal skills
  • strong problem-solving, organizational, and multitasking skills in a fast-paced environment
  • team-oriented with a proactive approach and attention to detail
  • intermediate proficiency in Microsoft Office (Outlook, Word, Excel)
  • ability to communicate effectively in English with residents, guests, and staff
  • knowledge of the local community preferred
  • valid driver’s license with a clean driving record
  • able to valet park vehicles safely

Job Duties

  • Create a positive first impression by performing valet parking services for residents and visitors
  • deliver outstanding customer service by greeting residents, families, and visitors, answering calls, and anticipating the needs of residents, guests, and vendors
  • respond promptly to emergencies, monitor resident call systems, and contact emergency services when necessary
  • oversee building safety systems including fire alarms, follow emergency procedures and assist residents during fires or severe weather
  • handle administrative tasks such as scheduling transportation, maintaining accurate records, coordinating guest suite reservations, and ensuring suites meet RLC standards
  • support community operations by assisting with room service requests, dining room coverage during peak times, event setup, and responsible alcohol service
  • maintain cleanliness in common areas and ensure building security by locking and unlocking exterior doors at designated times
  • welcome new residents and guide them through the orientation process for a smooth transition into the community
  • manage office supplies, resident documents, and menus
  • perform clerical duties as assigned

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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