Resort Lifestyle Communities logo

2nd Shift Concierge

Job Overview

briefcase

Employment Type

Full-time
clock

Compensation

Type:
Hourly
Rate:
Range $15.00 - $17.00
clock

Work Schedule

Fixed Shifts
diamond

Benefits

competitive compensation
Access your pay anytime
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Paid Time Off
401(k) with employer match

Job Description

Resort Lifestyle Communities (RLC) is a family-owned company with over 60 communities nationwide that specializes in providing exceptional living environments for seniors. Rooted in core values of respect, honesty, kindness, compassion, and service excellence, RLC creates welcoming, resort-style communities where residents enjoy a high quality of life. The company emphasizes the importance of happy employees and residents, maintaining full occupancy, and operating within budget to ensure sustainable success. RLC is recognized for its supportive leadership and purpose-driven roles that allow employees to make a meaningful difference every day. This commitment to community and service excellence shapes the culture and mission... Show More

Job Requirements

  • At least 21 years old with a valid driver’s license and clean driving record
  • Able to valet park vehicles safely
  • Able to work Thursday-Monday 3:00 pm to 11:30 pm
  • High school diploma or equivalent (GED)
  • Strong problem-solving, organizational, and multitasking skills in a fast-paced environment
  • Previous customer service experience
  • Professional appearance
  • Excellent communication and interpersonal skills
  • Adaptable and flexible to shifting priorities
  • Willing to assist in various areas
  • Team-oriented with a proactive approach and attention to detail
  • Knowledge of the local community preferred
  • Intermediate proficiency in Microsoft Office (Outlook, Word, Excel)
  • Ability to communicate effectively in English with residents, guests, and staff
  • Must meet local alcohol service requirements and obtain food handler permits within two weeks of hire

Job Qualifications

  • High school diploma or equivalent (GED)
  • Previous customer service experience
  • Professional appearance
  • Excellent communication and interpersonal skills
  • Strong problem-solving, organizational, and multitasking abilities
  • Adaptable and flexible to shifting priorities
  • Team-oriented with a proactive approach and attention to detail
  • Knowledge of the local community preferred
  • Intermediate proficiency in Microsoft Office (Outlook, Word, Excel)
  • Ability to communicate effectively in English with residents, guests, and staff
  • Must meet local alcohol service requirements and obtain food handler permits within two weeks of hire

Job Duties

  • Create a positive first impression by performing valet parking services for residents and visitors
  • Deliver outstanding customer service by greeting residents, families, and visitors, answering calls, and anticipating the needs of residents, guests, and vendors
  • Respond promptly to emergencies, monitor resident call systems, and contact emergency services when necessary
  • Oversee building safety systems, including fire alarms
  • follow emergency procedures and assist residents during fires or severe weather
  • Handle administrative tasks such as scheduling transportation, maintaining accurate records, coordinating guest suite reservations, and ensuring suites meet RLC standards
  • Support community operations by assisting with room service requests, dining room coverage during peak times, event setup, and responsible alcohol service
  • Maintain cleanliness in common areas and ensure building security by locking and unlocking exterior doors at designated times
  • Welcome new residents and guide them through the orientation process for a smooth transition into the community
  • Manage office supplies, resident documents, and menus
  • perform clerical duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

OysterLink connects hospitality businesses with candidates.

You may be also interested in: