Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $17.85
Work Schedule
Fixed Shifts
Benefits
competitive compensation
Access your pay anytime
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Paid Time Off
401(k) with employer match
Job Description
Resort Lifestyle Communities (RLC) is a well-established, fast-growing, family-owned company that proudly serves seniors across more than 60 resort-style communities nationwide. With a mission grounded in respect, honesty, kindness, compassion, and service excellence, RLC is dedicated to fostering a warm and welcoming environment where seniors can thrive. The company's core values create the foundation for its servant-hearted community, which focuses on four essential goals: happy employees, happy residents, full occupancy, and on-budget operations. This approach reflects RLC's commitment to providing outstanding quality of life for its residents while supporting its employees and maintaining operational efficiency. RLC’s unique resort-style community setting... Show More
Job Requirements
- At least 21 years old
- Valid driver’s license and clean driving record
- Able to valet park vehicles safely
- Able to work Thursday-Monday 3:00pm to 11:30pm
- Must meet local alcohol service requirements
- Obtain food handler permits within two weeks of hire
- Adaptable and flexible to shifting priorities
- Willing to assist in various areas
- Reliable in completing tasks accurately and on time
Job Qualifications
- High school diploma or equivalent (GED)
- Previous customer service experience
- Professional appearance
- Excellent communication and interpersonal skills
- Strong problem-solving, organizational, and multitasking skills
- Ability to communicate effectively in English with residents, guests, and staff
- Intermediate proficiency in Microsoft Office (Outlook, Word, Excel)
- Knowledge of the local community preferred
- Team-oriented with a proactive approach and attention to detail
Job Duties
- Create a positive first impression by performing valet parking services for residents and visitors
- Deliver outstanding customer service by greeting residents, families, and visitors, answering calls, and anticipating the needs of residents, guests, and vendors
- Respond promptly to emergencies, monitor resident call systems, and contact emergency services when necessary
- Oversee building safety systems including fire alarms
- follow emergency procedures and assist residents during fires or severe weather
- Handle administrative tasks such as scheduling transportation, maintaining accurate records, coordinating guest suite reservations, and ensuring suites meet RLC standards
- Support community operations by assisting with room service requests, dining room coverage during peak times, event setup, and responsible alcohol service
- Maintain cleanliness in common areas and ensure building security by locking and unlocking exterior doors at designated times
- Welcome new residents and guide them through the orientation process for a smooth transition into the community
- Manage office supplies, resident documents, and menus
- perform clerical duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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