Resort Lifestyle Communities logo

2nd Shift Concierge

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $17.00 - $18.00
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Work Schedule

Weekend Shifts
Fixed Shifts
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Benefits

competitive compensation
Access your pay anytime
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
Paid Time Off
401(k) with employer match

Job Description

Resort Lifestyle Communities (RLC) is a distinguished leader in senior living, dedicated to serving seniors with a heartfelt commitment that extends beyond just employment. As a fast-growing, family-owned company, RLC operates more than 60 resort-style communities across the United States, creating vibrant, supportive environments where seniors can thrive. Rooted deeply in Core Values — Respect, Honesty, Kindness & Compassion, and Service Excellence — RLC has created a culture that nurtures both its residents and employees alike.

At RLC, every day is driven by four essential goals: maintaining happy employees, ensuring happy residents, achieving full occupancy, and managing on-budget operations. T... Show More

Job Requirements

  • At least 21 years old with a valid driver’s license and clean driving record
  • Able to valet park vehicles safely
  • Able to work Thursday-Monday 3:00pm to 11:00pm
  • High school diploma or equivalent (GED)
  • Strong problem-solving, organizational, and multitasking skills in a fast-paced environment
  • Previous customer service experience
  • Professional appearance
  • Excellent communication and interpersonal skills
  • Adaptable and flexible to shifting priorities
  • Willing to assist in various areas
  • Team-oriented with a proactive approach and attention to detail
  • Reliable in completing tasks accurately and on time
  • Knowledge of the local community preferred
  • Intermediate proficiency in Microsoft Office (Outlook, Word, Excel)
  • Ability to communicate effectively in English with residents, guests, and staff
  • Must meet local alcohol service requirements and obtain food handler permits within two weeks of hire

Job Qualifications

  • High school diploma or equivalent (GED)
  • Previous customer service experience
  • Professional appearance
  • Excellent communication and interpersonal skills
  • Strong problem-solving and organizational skills
  • Ability to multitask in a fast-paced environment
  • Adaptable and flexible to shifting priorities
  • Team-oriented with a proactive approach and attention to detail
  • Knowledge of the local community preferred
  • Intermediate proficiency in Microsoft Office (Outlook, Word, Excel)
  • Ability to communicate effectively in English
  • Must meet local alcohol service requirements and obtain food handler permits within two weeks of hire

Job Duties

  • Create a positive first impression by performing valet parking services for residents and visitors
  • Deliver outstanding customer service by greeting residents, families, and visitors, answering calls, and anticipating the needs of residents, guests, and vendors
  • Respond promptly to emergencies, monitor resident call systems, and contact emergency services when necessary
  • Oversee building safety systems, including fire alarms
  • follow emergency procedures and assist residents during fires or severe weather
  • Handle administrative tasks such as scheduling transportation, maintaining accurate records, coordinating guest suite reservations, and ensuring suites meet RLC standards
  • Support community operations by assisting with room service requests, dining room coverage during peak times, event setup, and responsible alcohol service
  • Maintain cleanliness in common areas and ensure building security by locking and unlocking exterior doors at designated times
  • Welcome new residents and guide them through the orientation process for a smooth transition into the community
  • Manage office supplies, resident documents, and menus
  • perform clerical duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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