Resort Lifestyle Communities logo

2nd Shift Concierge

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $17.00 - $20.00
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Work Schedule

Day Shifts
Weekend Shifts
Fixed Shifts
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Benefits

competitive compensation and benefits
Access your pay anytime
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Limited spending account (LSA)
accident insurance
Hospital Indemnity insurance
legal and identity theft protection
Paid Time Off
401(k) with employer match

Job Description

Resort Lifestyle Communities (RLC) is a distinguished family-owned company operating over 60 communities nationwide, dedicated to serving seniors with a focus on compassionate care and exceptional service. RLC fosters a close-knit, servant-hearted community that upholds strong Core Values: Respect, Honesty, Kindness & Compassion, and Service Excellence. These values create a supportive and inspiring environment that benefits both residents and staff, making RLC a leader in senior living. Recognizing the importance of happy employees and residents, sustainable occupancy levels, and efficient, on-budget operations, RLC continuously strives to provide a holistic and fulfilling senior living experience. The company’s welcoming resort-style communities not... Show More

Job Requirements

  • At least 21 years old with a valid driver’s license and clean driving record
  • Able to valet park vehicles safely
  • Able to work Thursday-Monday 3:00pm to 11:30pm
  • High school diploma or equivalent (GED)
  • Strong problem-solving, organizational, and multitasking skills in a fast-paced environment
  • Previous customer service experience
  • Professional appearance
  • Excellent communication and interpersonal skills
  • Adaptable and flexible to shifting priorities
  • Willing to assist in various areas
  • Team-oriented with a proactive approach and attention to detail
  • Reliable in completing tasks accurately and on time
  • Knowledge of the local community preferred
  • Intermediate proficiency in Microsoft Office (Outlook, Word, Excel)
  • Ability to communicate effectively in English with residents, guests, and staff
  • Must meet local alcohol service requirements and obtain food handler permits within two weeks of hire

Job Qualifications

  • High school diploma or equivalent (GED)
  • Previous customer service experience
  • Professional appearance
  • Excellent communication and interpersonal skills
  • Strong problem-solving and organizational skills
  • Ability to multitask in a fast-paced environment
  • Team-oriented with a proactive approach and attention to detail
  • Intermediate proficiency in Microsoft Office (Outlook, Word, Excel)
  • Knowledge of the local community preferred
  • Ability to communicate effectively in English with residents, guests, and staff
  • Must meet local alcohol service requirements and obtain food handler permits within two weeks of hire

Job Duties

  • Create a positive first impression by performing valet parking services for residents and visitors
  • Deliver outstanding customer service by greeting residents, families, and visitors, answering calls, and anticipating the needs of residents, guests, and vendors
  • Respond promptly to emergencies, monitor resident call systems, and contact emergency services when necessary
  • Oversee building safety systems including fire alarms
  • follow emergency procedures and assist residents during fires or severe weather
  • Handle administrative tasks such as scheduling transportation, maintaining accurate records, coordinating guest suite reservations, and ensuring suites meet RLC standards
  • Support community operations by assisting with room service requests, dining room coverage during peak times, event setup, and responsible alcohol service
  • Maintain cleanliness in common areas and ensure building security by locking and unlocking exterior doors at designated times
  • Welcome new residents and guide them through the orientation process for a smooth transition into the community
  • Manage office supplies, resident documents, and menus
  • perform clerical duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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