Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $19.25
Work Schedule
Fixed Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible schedule
Job Description
Miranova is a residential property managed by LINK, a reputable company known for its award-winning property management services. LINK is committed to creating an excellent living environment for residents by fostering a community-oriented atmosphere and providing top-notch service. As part of LINK's Association Management team, Miranova delivers superior property management, emphasizing resident satisfaction and efficient building operations.
The role of Concierge at Miranova is pivotal, serving as the first and main point of contact for residents and guests alike. This position is essential in crafting a welcoming and secure living experience. The Concierge manages access to the building, coordinate... Show More
The role of Concierge at Miranova is pivotal, serving as the first and main point of contact for residents and guests alike. This position is essential in crafting a welcoming and secure living experience. The Concierge manages access to the building, coordinate... Show More
Job Requirements
- High school degree or equivalent required
- previous experience in hospitality, customer service, or security operations is desired but not required
- prior experience as a concierge preferred
- enjoys communicating and interacting with residents, guests, co-workers, and general public
- responds quickly to problems
- ability to work in a stressful environment
- basic computer, office equipment and phone system knowledge
- Microsoft or Google Applications experience preferred
- ability to work independently and in a team environment
- strong customer service skills
- positive, get the job done attitude
- strong attention to detail, accuracy, strong organizational, multi-tasking, planning and time management skills
- strong sense of responsibility, ownership, and accountability
- flexibility and ability to work in a fast-paced, dynamic environment with changing priorities
- ability to regularly work outside of normal business hours to meet deadlines if necessary
- strong sense of urgency and ability to work well under pressure, emergencies, and time-sensitive situations
Job Qualifications
- High school degree or equivalent
- previous experience in hospitality, customer service, or security operations preferred
- prior experience as a concierge is an advantage
- strong communication skills
- basic computer knowledge including office equipment and phone systems
- experience with Microsoft or Google applications preferred
- ability to work independently and in a team environment
- strong customer service skills
- positive attitude
- strong attention to detail, accuracy, organizational, multi-tasking, planning, and time management skills
- responsible, accountable, and flexible
- ability to work under pressure and in a fast-paced environment
Job Duties
- Greet residents and guests in a professional and courteous manner and expedite all requests as required
- answer and direct all incoming calls
- conduct regular patrol of the grounds and parking garage including monitoring security cameras
- perform daily inspection of all primary locations of operating equipment
- verify service contractor work orders and issue appropriate control swipe card for access
- assist in execution of scheduling meeting rooms, resident and tenant services, and direct all activities as the central point of contact
- perform services including grocery assist, key assist, scanning packages, and package delivery upon request
- help with the training of co-workers when necessary
- provide valet parking for guests and residents
- submit service requests in Building Link for necessary building damages or deficiencies found or reported to Concierge Desk
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
OysterLink lists restaurant, hotel, and hospitality jobs.
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