Job Overview
Employment Type
Hourly
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Flexible Schedule
Job Description
Pechanga Resort Casino, located in Temecula, California, is one of the premier destination resorts known for its luxurious accommodations, world-class gaming, and exceptional dining experiences. As a four-diamond property, Pechanga Resort Casino stands out by delivering a level of service that aligns with the highest standards of the hospitality industry. This award-winning resort is committed to creating memorable guest experiences by combining the excitement of gaming with impeccable service and a wide range of amenities including fine dining, entertainment, and recreational activities. With an extensive portfolio of restaurants, the resort offers guests a variety of culinary options ranging from casual... Show More
Job Requirements
- A high school diploma or GED
- At least 6 months of experience preferred
- Ability to qualify and maintain a class "A" gaming license
- Valid TIPS certification
- Valid Food Handler’s Card
- Ability to perform tray service
- Ability to take direction well and without being offended
- Ability to multitask and manage time effectively
- Fluent English speaking, writing and comprehension skills
- Personable demeanor
- Knowledge of menu and resort amenities
- Completion of required service classes within 90 days
Job Qualifications
- A high school diploma or GED
- At least 6 months experience preferred in a similar role
- Ability to qualify and maintain a class "A" gaming license
- TIPS certification
- Food Handler’s Card
- Ability to perform tray service
- Ability to take direction well and without being offended
- Multitasking and time management skills
- Fluent English speaking, writing and comprehension skills
- Personable and able to build rapport with guests
- Knowledgeable about menu and resort amenities
- Completion of service related classes within 90 days through Pechanga University
Job Duties
- Greet tables upon arrival with a warm and personable approach
- Sell menu items by being specific, pairing items that compliment each other and the guest’s tastes
- Be an ambassador of the guest by asking guest specific questions and tailoring service to their expectations
- Take guests’ order accurately and in a timely manner consistent with restaurant’s steps of service input and deliver food orders for each table
- Take and deliver beverage order for each table
- Preset tables for service with items that guests may need to enjoy their meal
- Clearing all soiled china, glass or silverware throughout guests’ dining experience
- Be knowledgeable about all menu items including food, beverage, and wine
- Demonstrate a working knowledge of proper service etiquette with every guest
- Keep an accurate running check of guests’ orders and present a final bill for guests, process all payments according to PRC Cash Handling Procedures
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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