140 Host

Redlands, CA, USA|Onsite

Job Overview

Employment Type

Part-time

Work Schedule

Flexible

Benefits

flexible schedules

great tips

Team member off shift discount

willing to train

shift meal discount

Team Member Referral Bonus Programs

Opportunities for advancement

Medical insurance

Dental Insurance

Vision Insurance

401k Plans

Job Description

Shari's, Coco's, and Carrows are well-established restaurant brands known for their commitment to quality food and exceptional customer service. These brands operate a chain of family-style restaurants that focus on delivering delicious meals in a welcoming and comfortable environment. With a strong emphasis on teamwork and guest satisfaction, these restaurants pride themselves on building not only quality food but also quality teams. They aim to create an experience where guests feel valued and cared for during every visit.

The Servers and Hosts at Shari's, Coco's, and Carrows play a crucial role in upholding the brands' reputation for outstanding guest ... Show More

Job Requirements

High school diploma or equivalent preferred
Willingness to work flexible schedules including evenings, weekends, and holidays
Ability to stand for extended periods
Excellent communication and interpersonal skills
Ability to maintain a neat and professional appearance
Ability to work in a fast-paced, team-oriented environment
Customer service oriented attitude
Basic proficiency with technology for order entry
Compliance with sanitation, safety, and alcohol beverage control policies

Job Qualifications

High school diploma or equivalent preferred
Prior experience in customer service or restaurant environment is a plus but not required
Strong interpersonal and communication skills
Ability to work effectively in a team setting
Knowledge of food safety and sanitation practices preferred
Positive attitude and a willingness to learn
Ability to handle multiple tasks in a fast-paced environment
Basic math skills for handling guest checks and orders

Job Duties

Provide a high level of guest service ensuring that each guest that dines in your sections has a positive and memorable experience
Warmly acknowledge and greet guests as they arrive at the restaurant, escort, and seat guests at an appropriate table
Maintain full menu knowledge to answer guests’ questions and suggest appropriate food and beverages
Take guests’ orders and accurately input them into the restaurant order system
Inspect orders prior to delivery to ensure quality, accuracy and add proper garnishes, such as dressing, rolls and sauces
Maintain the guest dining experience by checking back, refilling beverages, pre-bussing plates and offering dessert
Present an accurate guest check and sincerely thank the guest for dining with us and offer an invitation to provide feedback
Assist with cashing out restaurant guests
Assist with the input, preparation, and assembly of takeout orders and pies
Maintain a professional appearance, including proper hygiene and report to work as scheduled, in uniform and ready to take over your station
Demonstrate a positive and professional relationship with coworkers and the management team, graciously offer and accept help when needed
Handle guest complaints in a professional manner and notify management of any guest complaint
Keep stations neat and organized, complete side work during non-busy hours
Protect restaurant guests by adhering to sanitation, safety, and alcohol beverage control policies
Perform additional responsibilities, although not detailed, as requested by the manager at any time

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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