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Dairy Queen

#14 - MANAGEMENT

Job Overview

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Compensation

Type:
Salary
Rate:
Range $47,400.00 - $70,900.00
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Paid holidays
Retirement Plan

Job Description

The opportunity to join a dynamic restaurant team in Henrietta, TX, awaits with this restaurant management position. The hiring establishment is involved in the quick service restaurant (QSR) industry, renowned for delivering high-quality food and excellent guest experiences. This restaurant values operational excellence, customer satisfaction, and employee development as pillars to its success, all within a structured framework established by both the owner and franchisor. As a result, the environment is fast-paced and team-oriented, focusing on maintaining a high standard of service, profitability, and community engagement.

This role of restaurant manager is essential for overseeing the entire restaurant operation. T... Show More

Job Requirements

  • High School diploma or equivalent
  • Three to five years of restaurant management experience preferred
  • Proven track record in management of COGS and labor
  • Excellent customer service skills
  • Ability to work in fast-paced and high-pressure environments
  • Ability to stand for long periods
  • Ability to lift up to 50 pounds
  • Ability to work in and out of different temperature ranges
  • Detail oriented
  • Positive attitude and good personal hygiene

Job Qualifications

  • Three to five years of restaurant management experience preferred
  • QSR experience strongly preferred
  • High School diploma or equivalent required
  • Proven track record in management of COGS and labor
  • Excellent customer service and employee relations skills
  • Detail oriented with the capability to oversee all aspects of the business and multiple areas simultaneously in a fast-paced environment
  • Ability to perform under pressure in a high volume restaurant
  • Exhibit good manners, proper personal hygiene, positive attitude, and promptness

Job Duties

  • Oversees and manages all areas of restaurant and makes final decisions on matters of importance
  • Ensures that all PRIDE systems and routines are incorporated into the day-to-day operations of the restaurant
  • Responsible for the development and achievement of the restaurant's game plan by working with their DM and or GM
  • Ensures guest service in all areas meets company standards
  • Responds to customer complaints, taking prompt and appropriate action to resolve problems and to ensure customer satisfaction is maintained
  • Works with local chamber and schools to increase restaurant sales
  • Staffs, trains and develops assistant managers and hourly employees through orientations, ongoing feedback, the establishment of performance expectations and by conducting performance reviews
  • Responsible for effective management schedules and ensures that restaurant is properly staffed for all day parts and sales volumes
  • Manages restaurant P & L to optimize manageable profit, controls COGS, Labor, and Controllables (semi-fixed expenses)
  • Performs other duties and responsibilities as requested by DM
  • Manages the entire operation of the restaurant through the development and growth of staff, sales and profitability to meet goals established in location's game plan
  • Ensures the restaurant is in accordance with established company standards, policies and procedures
  • Assists in the success of the restaurant by ensuring guest satisfaction through adhering to company standards for quality, value, service and cleanliness
  • Maintains a positive working relationship with all restaurant team members to foster and promote a cooperative and pleasant working climate which will be conducive to maximize employee morale, productivity and efficiency

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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