080 RETAIL - ECOM STAFF

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $13.75 - $17.50
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee discount
401(k) Plan
Life insurance
Disability insurance

Job Description

Spec's Family Partners is a well-established retail company specializing in providing an extensive selection of beverages including beer, wine, and spirits. Renowned for its dedication to offering exceptional customer service and quality products, Spec's operates numerous stores that cater to both in-store customers and online shoppers. Spec's commitment to creating extraordinary shopping experiences is reflected in its core values and mission, which guide every employee's daily interactions and responsibilities. Known for maintaining a friendly, helpful, and customer-first approach, Spec's stands out in the retail industry by blending traditional retail with modern e-commerce capabilities, enabling customers to shop conveniently in-store or... Show More

Job Requirements

  • Must be over 21 years of age
  • High school diploma or GED preferred
  • Willingness to learn e-commerce processes
  • Ability to communicate clearly with guests and coworkers
  • Ability to perform basic math calculations
  • Maintain valid TABC Beverage Seller's Permit
  • Ability to stand, walk, bend, lift and carry up to 50 pounds regularly
  • Ability to push or pull 50-100 pounds regularly
  • Ability to work scheduled shifts including weekends
  • Reliable attendance and punctuality
  • Ability to follow safety regulations
  • Ability to handle stressful situations in a fast-paced environment
  • No use of personal cell phones while on sales floor
  • Ability to handle physical demands including lifting and moving merchandise
  • Must be responsible and trustworthy

Job Qualifications

  • Ability to perform essential duties satisfactorily
  • Must be over 21 years of age as required by state law
  • Preferably have e-commerce experience but willing to train
  • High school diploma or GED preferred
  • Ability to read, comprehend, and write simple instructions or memos
  • Effective communication skills with coworkers and guests
  • Bilingual skills are a plus
  • Mathematical ability to perform basic operations and calculate discounts
  • Friendly, smiley, and helpful demeanor
  • Responsible, reliable, and committed to providing extraordinary service
  • Patience and outgoing personality
  • Self-starter with strong work ethic
  • Ability to work any shift on Friday or Saturday
  • Available for at least 80% of scheduled shifts
  • Ability to apply common sense and carry out instructions
  • Maintain valid TABC Beverage Seller's Permit
  • Food Handler's Permit may be required in some cases

Job Duties

  • Know and actively demonstrate daily company mission statement and core values
  • Maintain uniform standards for all worked hours
  • Greet guests with a smiling face and helpful demeanor
  • Print, fulfill, and finalize online and e-commerce orders following appropriate procedures
  • Operate computer, phone, and electronic scanner to verify product availability and complete orders
  • Ensure proper product pricing by verifying barcodes
  • Monitor merchandise handed to guests and delivery drivers for accuracy
  • Check identification as necessary to ensure legal sales
  • Send verification emails for suspicious orders
  • Issue receipts and invoices
  • Finalize or monitor all orders for the day and send notifications for outstanding orders
  • Bag, box, and protect merchandise using business-minded approaches
  • Keep work area clean, neat, and stocked with supplies
  • Properly use and maintain computers, copiers, and scanner equipment
  • Assist with carry-outs and load orders into vehicles
  • Restock shelves, beer cooler, wine cooler, coke box, freezer, and deli case
  • Remove cases and boxes from sales floor
  • Break down boxes not for store use
  • Organize and maintain boxes for re-packing
  • Clean up broken items
  • Sweep and mop floors and put up wet floor signs
  • Keep parking lot clean and gather shopping carts
  • Operate cash register when required
  • Suggestively sell add-on items
  • Carry-out or dolly-out merchandise upon guest request
  • Answer guest questions and provide information
  • Resolve guest complaints with courtesy
  • Avoid coworker conversations when guests are present
  • Avoid personal cell phone use on sales floor
  • Prepare areas for inventory and assist in inventory process
  • Follow management directives efficiently
  • Fulfill responsibilities with care and attention to detail
  • Practice teamwork and cooperation
  • Demonstrate time management skills and prioritize tasks
  • Manage stress in a fast-paced environment
  • Stand, lift, carry, walk, bend, and use hands and fingers frequently
  • Communicate with team members and guests
  • Work in accordance with all safety regulations
  • Perform other projects assigned by management
  • Clean restrooms as needed
  • Maintain attendance and timeliness
  • Online orders cannot be fulfilled from home

Restaurants and hotels use OysterLink to hire.

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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