Job Overview
Compensation
Type:
Hourly
Rate:
Range $14.00 - $17.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
Employee assistance program
Flexible spending account
Job Description
The healthcare facility hiring for the Front End Receptionist position is a dedicated medical center specializing in dialysis and related patient care services. This center is committed to providing compassionate, efficient, and high-quality medical support to patients requiring specialized treatments such as dialysis. As an organization operating in the healthcare industry, the center values patient-centered care, confidentiality, and precision in administrative processes to ensure optimal patient outcomes and smooth operational flow across departments. The employment type for this position is full-time, reflecting a commitment to consistent patient service and administrative excellence throughout operating hours. This role offers a competitive salary... Show More
Job Requirements
- High school diploma or equivalent
- minimum of 2 years experience in healthcare or medical billing office
- knowledge of medical terminology
- experience with insurance verification and pre-authorizations
- proficiency in MS Word, Excel, and Outlook
- strong communication skills
- ability to maintain patient confidentiality and comply with HIPAA
- Spanish language skills preferred
- reliable attendance and punctuality
Job Qualifications
- High school diploma or equivalent
- medical assistant certification preferred
- minimum of 2 years experience in healthcare or medical billing office
- understanding of medical terminology
- experience verifying insurance with Medicare, Medicaid, and commercial payers
- experience obtaining pre-authorizations and referrals from insurance carriers
- intermediate computer skills and proficiency in MS Word, Excel, and Outlook
- fluent written and verbal communication skills
- Spanish speaking strongly preferred
Job Duties
- Greet patients and family members with a positive attitude
- screen patients for infection, fever, NPO status, insurance status, and verify transportation post procedure at check in
- coordinate patient scheduling and communication of activities with dialysis units and family members
- maintain patient charts
- handle physician correspondence
- answer telephones
- manage patient flow
- direct delivery to building
- establish and review patient schedules, check for cancellations and add-on patients
- pull patient charts and records as appropriate
- ensure timely interventional encounters are scheduled in the appropriate venue
- perform administrative support activities such as correspondence, filing, faxing, mailing
- monitor, maintain, and order office supplies and equipment
- act as intermediary for physicians and referring facilities, ensure procedure results and reports are forwarded
- ensure referral and medical record information is available prior to patient admission
- schedule dialysis treatments and transportation if needed
- maintain patient confidentiality and adhere to HIPAA regulations
- work overtime as needed
- work in other centers as needed
- attend team meetings, phone conferences, and training as needed
- follow teammate guidelines, policies, and procedures
- consistent, regular, punctual attendance
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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