Zuma

Zuma is a technology company specializing in artificial intelligence (AI) solutions tailored for the property management sector. Founded in 2021 by Shiv Gettu and Kendrick Bradley, the company is headquartered in Santa Monica, California.

Zuma's flagship product, Kelsey, is an AI-powered platform designed to streamline and enhance various aspects of property management. The platform offers several key features:

• Leasing AI: Kelsey manages lead volume by engaging and texting every lead, automating tour schedules, and following up with prospects. This ensures timely responses and efficient lead management, ultimately increasing occupancy rates.
• Collections AI: The platform automates rent collection processes, customizing workflows and messaging to align with the property's brand and voice. It provides risk scores for residents and ensures compliance with state-specific collection requirements, improving cash flow and reducing bad debt.
• Voice AI: Kelsey transforms leasing offices by handling calls, texts, and emails simultaneously, offering 24/7 engagement with prospects and residents. This feature enhances communication efficiency and ensures no lead is overlooked.

Zuma's solutions are designed to integrate seamlessly with existing customer relationship management (CRM) systems, facilitating collaboration between human staff and AI. This integration accelerates the leasing process, from lead generation to lease signing, and enhances overall operational efficiency.

The company has demonstrated significant impact in the multifamily management sector. For example, Raintree Partners reported a 30% increase in response rates and a 20-30% improvement in lead-to-tour conversions after implementing Zuma's platform.

Locations

Zuma operates in several locations across the United States, including:

• Miami, FL
• Boston, MA
• Jersey City, NJ
• Las Vegas, NV
• New York City, NY
• North Las Vegas, NV

These offices support the company's mission to revolutionize property management through AI-driven solutions, enhancing efficiency and profitability for property managers and owners.