Yelp

Yelp is a leading online platform that connects consumers with local businesses across various industries including restaurants, shopping, beauty and fitness, health, and more. Founded in 2004 by former PayPal employees Jeremy Stoppelman and Russel Simmons, Yelp has grown to become a trusted source for user-generated reviews and ratings.

This helps users make informed decisions about local services and establishments. The platform allows users to search for businesses based on location, category, and other criteria.

It provides detailed information such as contact details, operating hours, and customer reviews. This wealth of information empowers consumers to discover new places, plan activities, and share their experiences with a community of like-minded individuals.

As of December 31, 2024, Yelp has accumulated approximately 308 million reviews, reflecting its extensive reach and influence in the online review space.

Business Services

In addition to its core review platform, Yelp offers a suite of services designed to support businesses in managing their online presence and engaging with customers.

Yelp Guest Manager is a subscription-based suite of front-of-house management tools for restaurants, nightlife, and certain other venues. It includes:

• Online reservations
• Waitlist management solution
• Hostless kiosks
• Seating and server rotation management tools

Yelp's business model incorporates both free and paid advertising products. Businesses can enhance their visibility through cost-per-click advertising, multi-location ad products, and access to the RepairPal network.

These offerings enable businesses to deliver targeted advertising to a large and high-intent audience, effectively reaching potential customers.

Company Headquarters and Locations

Yelp is headquartered in San Francisco, California, and has expanded its presence across the United States and internationally.

Within the U.S., Yelp maintains offices in key cities such as New York, Chicago, Washington, D.C., and the following locations:

• Birmingham, AL, USA
• Boise, ID, USA
• Albuquerque, NM, USA
• Tucson, AZ, USA

Internationally, Yelp has a presence in London, United Kingdom, and Dublin, Ireland.

Company Culture and Growth

Yelp is committed to fostering a remote-first work environment, allowing employees to live where it makes sense for their lifestyle. This promotes a healthy work-life balance.

The company invests in employee growth by providing resources that empower personal and professional development.

Through its comprehensive platform and diverse services, Yelp continues to play a pivotal role in connecting consumers with local businesses, enhancing the way people discover and engage with their communities.