URBN Playground

URBN Playground is a comprehensive amenity management and technology firm that specializes in enhancing living and working experiences within residential and commercial properties. Established in 2016 and headquartered in New York City, the company has expanded across multiple states including New York, New Jersey, Georgia, North Carolina, Arizona, Florida, and Texas.

Services Offered

URBN Playground provides a diverse range of services designed to elevate quality of life for residents and tenants.

• Design & Consulting: Collaborates with property owners and architects to create engaging spaces. Services include space allocation, equipment procurement, program design, architectural consultation, and budgeting.
• Virtual Concierge: Offers a proprietary on-demand services app giving residents access to housekeeping, laundry, pet care, wellness programs, amenity reservations, plus exclusive rewards to enhance daily living.
• Staffing and Hospitality: Manages staffing and operations for building amenities with personalized service. This includes front and back-of-house operations, housekeeping, pet care, and move-in assistance.
• Programming and Experience: Curates events and activations tailored to property demographics. Partners with local businesses to bring exclusive neighborhood experiences directly to residents.

Technological Integration

A cornerstone of URBN Playground's approach is the integration of technology to streamline services and enhance user experience.

Their in-house developed tech platform gathers analytics and business intelligence to inform staffing, operations, and programming decisions, maximizing engagement within amenity spaces.

Company Culture and Values

URBN Playground emphasizes a culture of fun, genuine care, and community engagement. Their manifesto commits to putting smiles on people's faces, balancing serious work with a lighthearted approach.

They value collaboration internally and with clients, dedicating themselves to delivering exceptional service that improves living and working environments.

Locations

The company operates in several key locations:

• New York City, NY, USA: Headquarters located at 575 5th Ave, Suite 17-126, New York, NY 10017.
• Fort Lee, NJ, USA: Additional operations based in Fort Lee.

URBN Playground’s innovative amenity management and commitment to integrating technology with personalized service have positioned it as a leader in enhancing community living experiences across the United States.