Ugly Bagel Co

Ugly Bagel Co is a Nashville-based eatery that has reimagined the traditional bagel experience by embracing imperfections and celebrating individuality.

Founded by hospitality veterans Jeff Crabiel and Jake Strang, the company opened its first brick-and-mortar location in November 2024 at 65 Arcade Alley within the historic Arcade Nashville.

Handcrafted Bagels and Menu

At Ugly Bagel Co, each bagel is hand-rolled and baked fresh daily using a slow fermentation process with minimal ingredients. This ensures a unique and flavorful product every time.

The menu includes signature bagels such as Plain, Everything, Sesame, Cinnamon Raisin, and French Toast.

Rotating monthly flavors like Gingerbread and Cranberry Walnut add variety and seasonal appeal.

To complement the bagels, the eatery offers a selection of creative cream cheese spreads and butters, including Bacon Chive, Funfetti, and Bourbon Pecan. These are available in "light," "standard," or "loaded" portions to suit individual preferences.

Additionally, Ugly Bagel Co serves signature sandwiches and a range of beverages, featuring their own coffee blends like Uggy's Blend, El Jefe Brew, and decaf Cool Beans.

Customer Experience and Innovations

The company emphasizes a hospitality-driven, fast-casual experience aimed at fostering genuine customer connections.

Innovative features include the Bagel Concierge, who assists with mobile orders and self-checkout kiosks.

The Rolling Window allows guests to observe the bagel-making process firsthand, highlighting transparency and craftmanship.

Locations and Hours

Ugly Bagel Co's flagship location is situated in downtown Nashville, Tennessee.

Additional plans include a forthcoming store in the Wedgewood-Houston neighborhood, showcasing the brand's commitment to growth.

• Current address: 65 Arcade Alley, Nashville, TN 37219, inside the Historic Arcade.
• Operating hours: 7 AM to 3 PM, seven days a week.

Location

• Nashville, TN, USA - flagship location and headquarters.