TouchPoint

TouchPoint is a customer engagement software company specializing in innovative solutions to enhance communication between businesses and their customers. Developed by the creators of TextMagic, a publicly listed SaaS company with over 21 years in the mobile communications industry, TouchPoint aims to simplify and improve business communications across various channels.

The company's flagship product, TextMagic, enables businesses to connect with customers via text messaging. This platform supports setting up text marketing campaigns, sending notifications or alerts, and improving engagement rates.

Building on this foundation, TouchPoint offers a comprehensive customer engagement platform designed for sales, marketing, and customer support teams. It integrates multiple communication channels—including SMS, email, text applications, and calls—into a unified environment to facilitate seamless interaction.

TouchPoint's mission is to be a reliable partner, helping customers reach their contacts easily. The company is committed to assisting businesses worldwide in engaging clients and transforming customer experiences.

With an international team of over 60 people, TouchPoint is dedicated to making business communications easy and reliable for everyone, anywhere, anytime.

Location and Presence

TouchPoint's headquarters are in Palo Alto, California. Additionally, the company operates offices in the following locations:

• Milwaukee, WI
• Elk Grove Village, IL
• Jacksonville, FL
• Des Plaines, IL
• Detroit, MI
• Austin, TX
• Carmel, IN

These locations support TouchPoint's mission to deliver innovative customer engagement solutions throughout the United States.