SMS Holdings

SMS Holdings: A Diversified Facilities Management Company

SMS Holdings, established in 1988 by William T. Coakley, is a diversified company specializing in facilities management services across the United States. Headquartered in Nashville, Tennessee, SMS Holdings offers a comprehensive suite of services tailored to high-traffic public and commercial facilities.

These include airports, arenas, campuses, downtown districts, government buildings, hospitals, hotels, malls, parks, resorts, and stadiums. The company focuses on delivering services that enhance the operational efficiency of these venues.

Core Services and Operating Companies

The company's offerings encompass commercial housekeeping, safety and managed staffing services, and uniforms. These services are delivered through its family of operating companies, each focusing on specific service areas:

• Block by Block: Provides safety, cleaning, hospitality, and outreach services for downtown improvement districts, municipalities, parks, and other community organizations.
• Legacy Wings: A franchisee of Wingstop operating four restaurants in Raleigh-Durham, North Carolina, offering fresh, high-quality wings and a variety of sides.
• Service Management Systems: Specializes in full housekeeping and maintenance services for high-traffic public facilities nationwide, aiming to improve visitor experiences and support business growth.
• ServiceWear Apparel: Distributes a range of high-quality uniforms and work apparel from leading brands, designed to fulfill the needs of government agencies and commercial enterprises.
• WTC Ventures: A Wendy's franchisee operating 100 restaurants across the Pacific Northwest, including Washington and Vancouver, British Columbia, committed to exceptional service and quality.

Locations and Reach

SMS Holdings operates across 44 states in the nation. It maintains a strong presence especially in Nashville, Tennessee, serving a variety of communities and businesses throughout the country.

Additional locations include:

• Mesa, AZ, USA
• Cherry Hill, NJ, USA
• Boulder, CO, USA
• Upper Darby, PA, USA
• Akron, OH, USA

Company Mission and Values

The company's mission is to provide peace of mind to customers by offering services that allow them to focus on their core business. SMS Holdings also emphasizes creating opportunities for employees to be part of a family-oriented work environment.

It is committed to charitable impact, strengthening the communities where its customers and employees live and work. The company embraces a "Whatever It Takes" attitude, emphasizing people, values, processes, and experience in delivering exceptional service and consistent results for clients.