Smarte Carte

Smarte Carte, Inc., established in 1970 by Jim Muellner, is a global leader in providing self-service solutions for the travel and leisure industries. The company specializes in a diverse range of products and services designed to enhance the convenience and comfort of travelers and guests worldwide.

Product and Service Offerings

Smarte Carte's extensive portfolio includes:

• Luggage Carts: Self-serve vended carts available at airports and transit locations, facilitating easy transport of baggage.
• Electronic Lockers: Secure storage solutions for personal belongings, suitable for short-term and long-term use in various settings.
• Massage Chairs: Installed in retail and transit locations, offering relaxation and comfort to users.
• Strollers: Available for rent at retail centers and other locations, catering to families with young children.
• Wheelchairs and ECVs (Electric Convenience Vehicles): Assisting individuals with mobility challenges, ensuring accessibility in various facilities.

In addition to these products, Smarte Carte offers services such as baggage storage, baggage wrapping, lost property handling, porter services, and Mail N’ Fly, primarily at airports and major bus/rail stations.

Global Presence

Operating in over 3,400 locations across four continents, Smarte Carte's services are prevalent in:

• Airports: Including more than 300 global airports, covering all top 50 U.S. airports.
• Amusement Parks and Entertainment Centers: Providing lockers, strollers, wheelchairs, and ECVs to enhance guest experiences.
• Retail Centers: Offering shopping carts, strollers, and massage chairs to improve customer convenience.
• Resorts and Event Centers: Supplying concession products to ski resorts, casinos, and event centers, elevating customer experiences.
• Transportation Hubs: Providing locker and baggage storage solutions at rail and bus stations, enhancing travel convenience.
• Additional locations include Seattle, WA, USA; East Orange, NJ, USA; and Elizabeth, NJ, USA.

Recent Developments

Smarte Carte has expanded its international footprint by initiating operations at major airports such as London Heathrow, Dublin, Oslo, and Darwin International.

The company has also broadened its service offerings through acquisitions like Aviation Mobility, which provides mobility equipment for special assistance passengers at airports, and Feel Good Chairs, a leading concessionaire of vended services at retail shopping locations.

Commitment to Excellence

With a focus on innovation, operational excellence, and a people-first approach, Smarte Carte aims to enhance the travel and leisure experience for millions worldwide.

The company's dedication to customer satisfaction and continuous improvement has solidified its position as a trusted partner in the industry.