Safelite Group, Inc.

Safelite Group, Inc., headquartered in Columbus, Ohio, is the largest provider of automotive glass repair and replacement services in the United States.

Established in 1947, the company has grown to operate over 850 locations nationwide, serving approximately 6.2 million customers annually.

Comprehensive Services Offered

Safelite offers a wide range of services to meet various automotive glass needs, including:

• Windshield Repair and Replacement: Addressing chips, cracks, and full replacements to restore vehicle safety and visibility.
• Back Glass and Side Window Replacement: Ensuring structural integrity and protection against the elements.
• Power Window Repair: Fixing issues with automatic window mechanisms for convenience and safety.
• Safety Systems Recalibration: Adjusting advanced driver-assistance systems (ADAS) after glass replacement to maintain optimal vehicle performance.

Operational Divisions

The company operates through three primary divisions:

• Safelite AutoGlass: Specializes in vehicle glass repair and replacement, employing over 6,000 technicians who serve approximately 6.2 million customers annually.
• Safelite Solutions: Manages insurance claims, processing property and casualty claims for more than 180 insurance and fleet companies, including nearly 20 of the top 30 property and casualty insurers.
• Safelite Fulfillment, Inc.: Operates under the trade name Safelite AutoGlass and provides auto glass fulfillment services.

Locations and Service Delivery

Safelite operates in all 50 states, offering both in-shop and mobile services to accommodate customer preferences.

In California, the company has multiple locations, including:

• La Jolla: 9500 Gilman Dr, La Jolla, CA 92093
• Stockton: 345 N Wilson Way, Stockton, CA 95205
• Memphis, TN, USA

These facilities provide extensive service options, including windshield repair, power window repair, and safety systems recalibration.

Customers can choose between in-shop services or convenient mobile services where technicians come directly to them.

Quality Commitment and Innovation

Safelite demonstrates its dedication to quality through a nationwide lifetime warranty, guaranteeing customers reliable and durable services.

The company remains innovative and focused on expanding its service offerings, maintaining its status as a leader in the automotive glass repair and replacement industry.