Safelite Group

Safelite Group, headquartered in Columbus, Ohio, is the largest provider of vehicle glass repair and replacement services in the United States. Established in 1947, the company has expanded from a single location in Wichita, Kansas, to over 850 locations nationwide. It serves more than 6.2 million customers annually.

Operating under the trade name Safelite AutoGlass, the company specializes in repairing and replacing all types of vehicle glass damage. This includes windshields, back glass, and side windows. Services are accessible to 96% of drivers across all 50 states, offering both in-shop and mobile repair options.

In addition to auto glass services, Safelite Group provides comprehensive claims management solutions through its subsidiary, Safelite Solutions LLC. This division processes property and casualty claims for over 180 insurance and fleet clients. They manage a network of approximately 9,000 service providers and operate multiple national contact centers.

As a subsidiary of Belron, the world's largest vehicle glass company operating in 39 countries across six continents, Safelite Group benefits from a global network and resources.

The company employs over 13,500 associates nationwide, including more than 6,000 technicians dedicated to delivering high-quality service.

Safelite Group's commitment to customer satisfaction is reflected in its 88% Net Promoter Score (NPS), demonstrating the trust and loyalty of its clientele.

With a vision to be the greatest, most trusted, and admired service brand, Safelite Group continues to innovate and expand its services, ensuring that customers receive reliable and efficient auto glass solutions.

Locations

Safelite Group operates in all 50 states with a significant presence in several key cities. These include:

• Waterbury, Connecticut
• Kansas City, Kansas
• Fairbanks, Alaska
• Norfolk, Virginia

The extensive network of locations ensures convenient access to services nationwide.