Rollins, Inc.

Rollins, Inc. is a premier global consumer and commercial services company specializing in pest control and protection against termite damage, rodents, and insects.

Through its wholly owned subsidiaries, Rollins serves over 2.8 million customers across North America, South America, Europe, Asia, Africa, and Australia, operating from more than 800 locations worldwide.

Core Services and Offerings

Rollins provides a comprehensive suite of services tailored to both residential and commercial clients.

• Residential Pest Control: Offering protection against common household pests, including rodents, insects, and wildlife, Rollins ensures a safe and comfortable living environment for homeowners.
• Commercial Pest Control: Serving diverse industries such as healthcare, foodservice, and logistics, Rollins delivers customized pest management solutions to maintain sanitary and pest-free business operations.
• Termite and Ancillary Services: With termites causing significant damage annually, Rollins offers various treatment options, including liquid soil treatments, wood treatments, and Sentricon Baiting systems, to safeguard properties from termite infestations.
• Wildlife Control and Removal: Beyond insects and rodents, Rollins provides wildlife control services to address issues with animals that may pose risks to health and property.

Global Presence and Brands

Headquartered in Atlanta, Georgia, Rollins operates through several leading brands.

• Orkin: Founded in 1901, Orkin is one of the largest exterminating companies globally, offering comprehensive pest control services.
• HomeTeam Pest Defense: Specializing in termite protection and pest control, HomeTeam serves residential and commercial clients.
• Clark Pest Control: Providing pest management solutions across various sectors, Clark Pest Control is a trusted name in the industry.
• Western Pest Services: Offering a range of pest control services, Western Pest Services caters to both residential and commercial customers.
• Critter Control: Focusing on wildlife removal and exclusion, Critter Control addresses issues with animals that may invade properties.

These brands enable Rollins to deliver specialized services tailored to the unique needs of its diverse clientele.

Technological Advancements

Rollins invests in technology to enhance customer satisfaction and operational efficiency. Initiatives include:

• Business Operations Support System (BOSS): A smartphone application that allows technicians to process payments, provide service tickets, and communicate with administrative staff.
• Virtual Route Manager (VRM): Optimizes technicians' daily schedules, improving route efficiency and reducing mileage.
• Orkin 2.0: Enhances routing and scheduling by integrating service requests with technician availability, streamlining operations.
• BizSuite: An iPad application for commercial representatives to create service quotes and facility diagrams.
• InSite: A web reporting tool that allows commercial customers to monitor pest control treatments and activities at their facilities.

Commitment to Sustainability and Community

Rollins is dedicated to sustainability and community engagement. The company has implemented initiatives to reduce its environmental footprint and promote a diverse, equitable, and inclusive workplace.

Additionally, Rollins supports educational programs, including the O. Orkin Insect Zoo at the Smithsonian National Museum of Natural History and the Orkin Children's Zoo at Zoo Atlanta.

Headquarters and Global Operations

Rollins' corporate headquarters are located in Atlanta, GA, USA.

The company operates in approximately 70 countries, with over 700 branch offices and operating facilities.

Through its extensive network and commitment to quality service, Rollins, Inc. continues to be a leader in the pest control industry, providing essential services to protect homes, businesses, and communities worldwide.