P.F. Chang's

P.F. Chang's is a prominent casual dining restaurant chain specializing in flavorful Asian fusion cuisine with over 300 locations globally as of 2021.

Founded in 1993 by Paul Fleming and Philip Chiang, the Scottsdale, Arizona-based company has established a reputation for innovative dishes like Chang's Lettuce Wraps and Mongolian Beef, serving diverse customers including those in Miami and other key markets.

Company Facts

• Founded: 1993
• Founders: Paul Fleming, Philip Chiang
• Headquarters: 8377 E. Hartford, 2nd Floor, Scottsdale, AZ 85255
• Global Locations: More than 300 (as of 2021)
• US Locations: Multiple locations across the United States, including Miami
• Parent Company: TriArtisan Capital, Paulson & Co.
• Annual Revenue: $1 billion (as of 2021)

Business Model and Operations of P.F. Chang's

P.F. Chang's operates as a casual dining chain focused on Asian fusion cuisines, combining traditional recipes with modern culinary techniques.

The brand maintains consistent quality by owning and managing many of its restaurants while also expanding through franchise models, allowing wider customer reach including in Miami and other strategic markets.

Their operations emphasize creating a unique dining atmosphere paired with innovative menu offerings, driving customer engagement and loyalty.

Menu & Signature Dishes

The menu at P.F. Chang's features a diverse range of Asian-inspired appetizers, entrees, and desserts, focusing on bold flavors and fresh ingredients.

Notable dishes include the signature Chang's Lettuce Wraps, Mongolian Beef, and Crispy Honey Chicken, which are customer favorites across their locations.

• Appetizers: Chang's Lettuce Wraps, Dynamite Shrimp, Crispy Green Beans
• Sushi: Dynamite Roll, California Roll
• Main Entrées: Chang's Spicy Chicken, Mongolian Beef, Crispy Honey Chicken
• Noodles and Rice: Pad Thai, Signature Lo Mein, Fried Rice
• Desserts: The Great Wall of Chocolate, Banana Spring Rolls

Market Position and Competition

As an established brand in the casual dining Asian fusion market, P.F. Chang's competes primarily with chains such as Panda Express and Pei Wei Asian Diner.

The company's emphasis on diverse, high-quality menu options and an inviting dining experience differentiates it within the highly competitive restaurant industry.

Global Presence and Expansion

Operating in 22 countries and several U.S. airports, P.F. Chang's has a strong international footprint with continued growth ambitions.

Expansion efforts include opening their first restaurant in China in 2018 and launching P.F. Chang's To Go locations to capture takeout and delivery markets.

• Other Key Markets: Charlotte, NC; Lansing, MI; Miami, FL

Contact Information

Corporate Headquarters: 8377 E. Hartford, 2nd Floor, Scottsdale, AZ 85255

Website: pfchangs.com
Careers: pfchangs.com/careers