Parts Town

Parts Town is a leading distributor of genuine Original Equipment Manufacturer (OEM) parts for the foodservice, residential appliance, and HVAC industries. Established in 1987 and headquartered in Addison, Illinois, the company has grown to become a global leader in high-tech distribution.

It operates 49 brands across 147 locations worldwide and serves customers in 171 countries.

Product Range and Partnerships

The company offers a comprehensive range of products, including replacement parts and accessories for commercial kitchen equipment such as fryers, grills, ovens, ranges, ice machines, and more.

By partnering with leading manufacturers, Parts Town ensures access to a vast inventory of genuine OEM parts specifically designed for optimal performance and reliability. This commitment helps customers maintain equipment warranties and reduce liability.

Technology and Service Innovations

In addition to its extensive product offerings, Parts Town emphasizes technological innovation to enhance customer experience. The company has developed the industry's first mobile app for part research and purchase, streamlining the process of ordering parts.

Parts Town has expanded its Same Day Delivery service to over 125 locations across the United States, aiming for delivery within two hours or less from the time of order placement.

Awards and Recognition

Parts Town's dedication to customer service and innovation has been recognized through various accolades.

• Named on the Inc. 5000 list for 15 consecutive years
• Secured a spot on Crain’s Chicago Business’ Fast 50 List for 10 times

Global Presence and Locations

The company's global presence includes offices and operations in multiple countries, with a significant footprint in Europe, Australia, and China through its Parts Town Europe division.

Locations include:

• Fort Wayne, IN, USA
• Europe
• Australia
• China

Summary

In summary, Parts Town is a technology-driven distributor committed to providing high-quality OEM parts and exceptional customer service, ensuring the reliability and efficiency of equipment across various industries.